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Walmart Canada · 3 months ago

(USA) Director, Technical Program Management - AI/ML & Data Platforms

Bentonville, AR

Full-time

Onsite

Director/Executive

$130K/yr - $260K/yr

12+ years exp

Walmart Canada is a multinational tech-powered retailer seeking a visionary Director of Technical Program Management specializing in AI/ML and Data Platforms. This role will lead the strategic execution of enterprise-wide data transformation initiatives, ensuring the delivery of trusted, governed data products across global markets.

DeliveryRetailShopping

Responsibilities

Own the end-to-end strategy, alignment, and execution oversight for enterprise-wide AI/ML and data platform initiatives

Lead multi-country rollouts, organizational model design, and integration of multi-agent frameworks

Define and operationalize success metrics for platform adoption, data quality, and strategic impact

Drive systemic risk management and address challenges around latency, observability, and usage patterns

Establish reusable TPM frameworks and rituals to scale delivery discipline and cross-functional coordination

Lead the strategic execution of data transformation programs, including SSOT implementation and scalable Data & AI strategy

Ensure infrastructure readiness for AI-first data pipelines, ML workloads, and intelligent telemetry

Oversee enterprise-level observability, cost transparency, billing, and compliance across AI-driven platforms

Operationalize data governance and ensure global privacy, access control, and regulatory compliance (GDPR, CCPA, LGPD)

Champion enterprise enablement of GenAI, AGI, ASI, and multi-agent systems

Guide platform integration of AI/ML models with full lifecycle governance, observability, and regulatory alignment

Define and enforce AI/ML security protocols including access controls, auditability, and bias mitigation

Drive AI/ML competence and discipline across TPMs and engineering teams

Ensure strategic coherence and executive alignment across engineering products, markets, and business functions

Lead stakeholder engagement and cross-market alignment to unify data and AI/ML strategies

Champion data literacy and usage maturity across the organization

Mentor TPMs and Delivery Leads on scaling AI/ML program management and operational excellence

Qualification

Technical Program ManagementData ArchitectureAI/ML IntegrationCloud PlatformsData GovernanceStakeholder ManagementSystems DesignAnalytical SkillsExecutive CommunicationCross-Functional InfluenceOrganizational SkillsProblem-Solving SkillsTeam Leadership

Required

12+ years in technical program management, with a focus on enterprise data platforms

Experience leading teams

Strong executive communication, excellent communication and stakeholder and risk management skills, and systems thinking – especially in cross-functional and international settings

Experience with globally distributed teams and multi-regional compliance

Experience shaping TPM communities of practice

Strong analytical, organizational, and problem-solving skills with a data-driven mindset

Strong technical acumen: able to understand and discuss architecture, design patterns, and system integrations and technical expertise in areas such as architecture, cloud, security, data architecture and modeling

Proven success in delivering SSOT, MDM, unified data fabric programs or other large-scale software or data transformations

Technical fluency in cloud and data platforms (BigQuery, Databricks, DataLake, GCP, Azure), ETL/ELT systems, data governance, reporting, and analytics

Deep understanding of data contracts, multi-tenancy, RBAC, TCO, billing, and metering

Familiarity with global privacy, access control, and regulatory compliance (GDPR, CCPA, LGPD) protocols

Familiarity with governance tools (Collibra, Alation, Atlan), metadata lineage, and policy enforcement

Familiarity with AI/ML frameworks, GenAI, and agentic systems

Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area

Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area

Preferred

Certification in Project Management

Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years' experience in product design

Supervisory experience

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.