Apply on Employer Site

MedImpact Healthcare Systems, Inc. · 5 months ago

Government Programs Operations Analyst I

San Diego, CA

Full-time

Hybrid

Mid Level

$61K/yr - $101K/yr

3+ years exp

MedImpact Healthcare Systems, Inc. is a privately-held pharmacy benefit manager headquartered in San Diego, California, seeking extraordinary individuals to join their team. The Government Programs Operations Analyst I will participate in operational functions related to Medicare and Medicaid business, collaborate with internal stakeholders to achieve client satisfaction, and assist in compliance and program communications.

Health CarePharmaceutical

No H1B

Responsibilities

Participate in operational functions related to Medicare Part D/EGWP and Medicaid business; triaging account team inquiries; performing operational tasks involving government programs business

Maintain knowledge of Medicare/EGWP/audit regulations and processes and assist in facilitating the implementation of necessary action

Collaborate with the extended client services team, as well as other internal stakeholders, to achieve client satisfaction

Work with internal departments to acknowledge and respond timely to incoming requests; assists the team with triage of issues; manages and tracks requests and projects

Participate in work groups as requested to support department or inter-departmental initiatives

Perform user-acceptance testing on system enhancements including creation of test plans, documentation, and communication of test results

Assist in product implementation as needed

Support operational task related to government programs processes and products

Assist in Compliance and program communications to plans

Assist/participate in various operational oversight activities

Other duties as assigned

Qualification

Medicare Part D knowledgeMicrosoft OfficeContent management systemsUser-acceptance testingCustomer service skillsInterpersonal communicationProblem solvingTime management

Required

BS/BA and 3+ years' experience or equivalent combination of education and experience

Advanced knowledge of Microsoft Office software (Outlook, Word, Excel, and PowerPoint)

Intermediate knowledge of at least one content management system (e.g., SharePoint, Confluence, wiki)

Demonstrated ability to learn new software tools

Demonstrate ability to manage multiple priorities and deadlines

A well organized and self-directed individual who can work with a minimal amount of supervision

Capable to efficiently complete tasks in a fast-paced environment

Strong attention to detail

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

Benefits

Medical / Dental / Vision / Wellness Programs

Paid Time Off / Company Paid Holidays

Incentive Compensation

401K with Company match

Life and Disability Insurance

Tuition Reimbursement

Employee Referral Bonus

Company

MedImpact Healthcare Systems, Inc.

Glassdoor2.8

MedImpact is the nation’s largest independent health solutions and pharmacy benefit company, serving commercial health plans, government programs, self insured/employer groups, and millions of consumers.

Founded in 1989

San Diego, California, USA

1001-5000 employees