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Rockland Trust · 3 months ago

Compliance Program Officer

Norwood, MA, United States

Full-time

Onsite

Mid, Senior Level

$120K/yr - $135K/yr

7+ years exp

Rockland Trust is seeking a Compliance Program Officer to join their Enterprise Risk Management department. This role is essential for executing the Compliance Program, focusing on issues management, compliance training, risk assessments, and third-party service providers.

Payments

Responsibilities

Manage the completion and ongoing maintenance of compliance risk assessments and collaborate with management to construct a risk-based framework for the second line monitoring program

Manage the Issues Management function in the GRC tool for Compliance Management System (CMS) impacted findings including communicating with stakeholders and tracking remediation plans through resolution

Oversee enterprise-wide consumer compliance training including completing an annual review of the effectiveness of the training curriculum, evaluating courses for content and making revisions where necessary

Assess the compliance risk associated with new products, services, and third-party service providers through the involvement in the Third-Party Risk Management (TPRM) and Project Management processes

Participate in the Department’s monitoring/testing of complex laws and regulations to assess the bank’s adherence to regulatory requirements

Provide training and support to compliance staff in the execution of the monitoring program where necessary

Collaborate with management to develop and maintain internal compliance department procedures, checklists, and testing methodologies

Assist business units with revisions to compliance-related policies and procedures and collaborate with management to integrate compliance requirements into business processes and practices

Assist in the preparation of well-documented and well-supported work papers and reports for distribution to the Compliance Committee, Enterprise Risk Management Committee, and quarterly meetings with the FDIC, CFPB, Federal Reserve, and MA Division of Banks

Assist the Director with governance of and revisions to the CMS Program and participate in the development of other compliance-related programs

Assist with regulatory examinations and internal/external audit requests, including preparing materials, providing responses, and communicating with Examiners and Internal Auditors

Contribute to education and training programs to ensure business unit employees understand and comply with regulatory requirements

Actively participate in assigned cross functional teams and bank committees including the Business Unit Compliance Meetings and Compliance Committee

Enhance knowledge of regulations by attending educational workshops, reviewing professional publications, establishing personal networks, and participation in professional organizations

Support Management in the execution of the Bank’s strategic goals and compliance risk management activities in accordance with the Enterprise Risk Management (ERM) framework

Actively participate in the Department’s mission to prevent, detect, and manage consumer compliance risk and promote a culture of compliance

Foster a culture of accountability, innovation, and continuous improvement

Provide other support as needed and remain eligible for special projects or other duties as assigned by the Director

Qualification

Compliance Management SystemConsumer protection lawsRisk-based compliance monitoringGRC toolsRegulatory compliance trainingAnalytical skillsIndependent thinkingInfluencing skillsEducational workshopsProfessional publicationsNetworkingContinuous improvementAccountabilityCommunication skillsProblem-solving skillsWriting skillsCollaboration skills

Required

Bachelor's degree from a four-year college or university required

7+ years of audit or compliance experience in a bank, advisory/consulting or regulatory setting

Thorough knowledge of consumer protection laws and regulations (e.g., TILA, RESPA, ECOA, TISA, etc.) and Compliance Management System (CMS) concepts

Experience with executing risk-based compliance monitoring/testing and scoping

Experience with a consumer compliance training program

Strong analytical and communication skills with the ability to influence and collaborate effectively across business units

Ability to navigate regulations and guidance and advise stakeholders in a non-technical manner

Demonstrated ability to think independently, analyze data, draw sound conclusions, and problem-solve

Ability to write clearly and concisely

Preferred

Experience with GRC tools such as ARCHER a plus

Previous experience as a federal or state bank compliance examiner a plus

Certified Regulatory Compliance Manager (CRCM) professional certification preferred or other risk management professional certification (e.g., CERP) a plus