Sr Director, Chief of Staff - Global Payment Network Business Risk Office jobs in United States
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Capital One · 3 months ago

Sr Director, Chief of Staff - Global Payment Network Business Risk Office

Capital One is a leading financial services company, and they are seeking a Sr Director, Chief of Staff for their Global Payment Network Business Risk Office. The Chief of Staff will play a critical role in leading governance and oversight for senior management activities while supporting risk management strategies and initiatives.

BankingCredit CardsFinanceFinancial Services
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Comp. & Benefits
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Responsibilities

Lead in crafting the well-managed strategy and execution for the Global Payment Network (e.g. routines around well-managed, building a culture of risk management, etc.)
Drive the annual planning around strategic priorities and subsequent routines to track progress and execution on the strategic priorities
Partner with second-line Risk & Compliance to build a robust operating model and clarify roles & responsibilities between first and second line risk. This will include Governance processes and deliverables and may include people and culture work
Develop executive-ready presentations, materials for The Network Leadership Team and the Board
Build and maintain a robust workforce strategy including budgeting, hiring, organizational structure, and associate engagement

Qualification

Risk ManagementOrganizational DevelopmentProject ManagementBudget ManagementStrategy ConsultingCommunications PlanningStaff ManagementContinuous ImprovementAssociate EngagementLeadership SupportTeam PlayerProblem SolvingCollaborationPresentation Skills

Required

Bachelor's degree or military experience
At least 6 years of experience in project management or process management
At least 3 years of experience in staff management or staff training
At least 3 years of experience in organizational development or performance development
At least 2 years of experience in budget management
At least 2 years in strategy consulting or advisory services

Preferred

Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation
9 + years experience serving in a Chief of Staff or critical Project Management role in a large, complex, and matrix organization
At least 4 years of experience in Communications planning and development (department communications, leadership team meetings, presentations, memos and reports)
At least 4 years of experience supporting senior executives and leadership
At least 4 years of experience in HR, associate experience, or associate engagement roles

Benefits

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase