Software Training Specialist jobs in United States
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LivCor, a Blackstone Portfolio Company ยท 3 months ago

Software Training Specialist

positionAtlanta, GA
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$95K/yr - $120K/yr
date2+ years exp

LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. They are seeking a highly motivated Software Training Specialist to facilitate training for their new in-house revenue management system, ensuring user proficiency and system utilization across partner organizations.

Real Estate
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Comp. & Benefits

Responsibilities

Facilitate engaging end-user training for our newly developed in-house revenue management system
Deliver comprehensive training sessions to diverse audiences, both virtually and in-person, across multiple partner organizations. Some travel is required
Develop and maintain clear, user-friendly training materials, including guides, presentations, and quick-reference tools
Provide hands-on demonstrations of software functionality and key workflows to ensure practical understanding
Address user questions and troubleshoot basic technical issues during training sessions, providing immediate support and clarification
Gather valuable user feedback to identify areas requiring additional support, clarification, or future training enhancements
Collaborate closely with internal teams and stakeholders (e.g., product development, support) to ensure training content and delivery align seamlessly with business processes and system updates
Support post-training follow-up and refresher sessions as needed to reinforce learning and address evolving user needs
Champion user confidence and familiarity with the new system, ultimately driving high adoption rates
Coordinate with operating partners to ensure training is supportive of their leasing processes and reinforces pre-established guidelines

Qualification

Software training experienceRevenue management systemsTraining material developmentPresentation skillsProblem-solving skillsMotivatedOrganizedInterpersonal skillsTeam player

Required

2+ years of corporate training experience, preferably in software
Prior experience conducting systems/technology training highly preferred
5+ years of experience in multifamily; exposure to revenue management heavily preferred
Excellent presentation and communication skills; ability to simplify complex technical information
Strong problem-solving skills and proficiency with virtual training platforms
Experience drafting or editing training materials (PowerPoint and live environment training)
Experience with property management systems and revenue management systems a plus!
Experience assisting with UAT or software rollouts is a plus!

Benefits

Generous 401(k) match to help you plan for the future
Fertility, adoption, and surrogacy support to grow your family your way
Comprehensive health benefits, including medical, dental, and vision
Hybrid work model with offices in Chicago, NYC, Atlanta and Dallas
Health insurance coverage
Retirement savings plan
Paid holidays and paid time off (PTO)

Company

LivCor, a Blackstone Portfolio Company

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LivCor, a Blackstone portfolio company, is a real estate company specializing in multi-family housing.
dateFounded in 2013
location
Chicago, Illinois, USA
people-size201-500 employees
web-link
http://livcor.com

Funding

Current Stage
Growth Stage

Leadership Team

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Sarah Naqvi
Chief Technology Officer
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Kristen Ross
People Business Partner
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Company data provided by crunchbase