MasterCorp, Inc. · 3 months ago
Bilingual Account Manager - Commercial Services - Phoenix, Arizona
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
2+ years expMasterCorp, Inc. is a leader in the hospitality industry, committed to teamwork and excellence. They are seeking a Bilingual Account Manager to ensure that services provided by MasterCorp Commercial Services meet or exceed customer expectations, while maintaining strong relationships with clients.
Health CareHome ServicesHousekeeping ServiceLaundry and Dry-cleaningService Industry
Responsibilities
Regularly perform customer site visits/inspections to maintain an excellent relationship with customers
Submit daily reports based on customer visits/inspections or customer communications regarding MCS services
Respond to customer emails promptly and accurately
Perform tenant visits and inspections – submitting reports of the visits to Area Managers of results
Follow-up on visits and inspections to ensure any issues indicated are corrected promptly
Assist with overseeing and managing payroll
Assist Branch Manager in Maintaining/managing budgets for each building
Assist in providing necessary supplies and tools for each jobsite
Manage monthly supplies orders to ensure compliance with budgets
Assist in generating tag jobs
Maintain continuous communication with Area Managers to ensure services are performed as contracted
Qualification
Required
Associate's Degree or an equivalent combination of education and work experience
Two years of progressive management responsibility directly related to the position
Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means
Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed
Proficient in Microsoft Office Suite (Word, Excel, etc.)
Excellent verbal and written communication skills – Bilingual is required
Ability to work irregular hours including weekends and after hours
Company
MasterCorp, Inc.
With over 40 years of experience, MasterCorp has proudly served as a trusted partner in the hospitality services industry.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Byrd
President & Chief Executive Officer
Neil Peraza, CPA
EVP & Chief Financial Officer
Recent News
2023-06-07
Company data provided by crunchbase