SERVICENOW PLATFORM ARCHITECT, FCH - ITSM jobs in United States
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Froedtert Health · 3 months ago

SERVICENOW PLATFORM ARCHITECT, FCH - ITSM

positionMenomonee Falls, WI
timeFull-time
remoteOnsite
senioritySenior Level
money$41.37/hr - $70.76/hr
date5+ years exp

Froedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center and adult Level I Trauma center. They are seeking a ServiceNow Platform Architect to be responsible for the strategic design, implementation, and optimization of ServiceNow applications and platform features, ensuring alignment with organizational IT strategy and healthcare-specific needs.

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H1B Sponsor Likelynote

Responsibilities

Responsible for the strategic design, implementation, and optimization of ServiceNow applications and platform features ensuring alignment with organizational IT strategy and healthcare-specific needs
Develops ServiceNow architecture roadmaps, ensures platform technical governance, and integrations with other systems

Qualification

ServiceNow platform architectureServiceNow ITSM modulesServiceNow ITOM modulesServiceNow certificationsITIL frameworksIntegrated Risk ManagementStrategic Portfolio ManagementAnalytical skillsCommunication skillsProblem-solving skillsTeam collaboration

Required

Minimum of 5+ years of experience working with the ServiceNow platform, with a strong focus on architecture and solution design
Extensive hands-on experience implementing and managing ServiceNow ITSM and ITOM modules
Deep understanding of ServiceNow platform architecture, data model, and integration capabilities (e.g., REST, SOAP)
Strong knowledge of ITIL frameworks and their application within ServiceNow
Hands-on experience with IRM (Integrated Risk Management) modules, including Governance, Risk, and Compliance (GRC), Vendor Risk Management, and Security Incident Response
Experience with SPM (Strategic Portfolio Management) modules, including Demand Management, Project Portfolio Management, and Resource Management
Knowledge of computer/network principles at a level normally acquired through completion of a bachelor's degree in a relevant technology field or acquired through a combination of education and experience is required
Excellent analytical, problem-solving, and troubleshooting skills
Exceptional communication, presentation, and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences
Ability to work independently and as part of a collaborative team
Always remain professional while interacting with Froedtert staff of all levels
Strong written & oral communication skills
Plans and aligns, Ensures accountability, Strategic mindset, Decision quality, Goal oriented, Role model, Customer Focused, Action orientated, and drives results
ServiceNow Certified System Administrator (CSA) certification required
ServiceNow Certified Implementation Specialist (CIS) certification in one or more relevant modules (e.g., ITSM, ITOM, IRM, SPM)

Preferred

Experience In a Hospital Or Healthcare Setting Is Preferred

Benefits

Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Company

Froedtert Health

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Froedtert Health is a health system that provides cost-effective health care to residents in Wisconsin.
dateFounded in 1980
location
Milwaukee, Wisconsin, USA
people-size10001+ employees
web-link
http://www.froedtert.com

H1B Sponsorship

Froedtert Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (6)
2022 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-04-11Acquired

Leadership Team

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Maureen McNally
Vice President Governance & Government Relations, Strategic Advisor to the CEO
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Carmo Martella
Chief Technology Officer
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