ZoomInfo · 1 month ago
Senior Manager, Salesforce Platform Architecture & Operations
Vancouver, Washington, United States
Full-time
Onsite
Senior Level, Lead/Staff
$172K/yr - $270K/yr
10+ years expZoomInfo is where careers accelerate, and they are seeking a Senior Manager of Salesforce Platform Architecture & Operations to lead the design and operational excellence of their Salesforce ecosystem. This role involves overseeing platform architecture, managing a team of architects and engineers, and collaborating with cross-functional teams to ensure high-quality platform operations and governance.
AnalyticsInformation ServicesLead GenerationMarketing
Responsibilities
Own the architectural vision and roadmap for the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom apps)
Drive platform evolution, modernization, and adoption of best practices across code, configuration, and integration strategies
Ensure platform scalability, extensibility, and long-term maintainability in a complex multi-cloud, multi-org environment
Oversee daily platform operations including incident management, performance tuning, environment management, and release operations
Implement platform monitoring, logging, and alerting to ensure high availability and proactive issue resolution
Own and manage end-to-end Salesforce release processes across multiple environments and teams
Define and continuously improve release management standards, including version control, deployment pipelines, change tracking, and rollback strategies
Implement and manage CI/CD pipelines using tools such as Copado
Collaborate with salesforce engineering teams, RevOps/product owners and QA to ensure high-quality, well-documented, and compliant releases
Drive automation and standardization of release operations to improve speed, reliability, and audit readiness
Manage major platform upgrades and coordinate with Salesforce on critical updates, releases, and patches
Manage environment strategy (sandboxes, dev/test/prod orgs), data refresh cycles, and deployment processes (CI/CD, version control, change management)
Define and enforce platform governance covering security, development standards, access controls, and environment management
Collaborate with security, compliance, and IT teams to ensure data privacy, regulatory compliance (e.g., SOX, GDPR), and audit readiness
Optimize license usage and cost-efficiency across the Salesforce ecosystem
Lead and mentor a high-performing team of Salesforce engineers, and administrators
Partner with RevOps, Product Owners, and Engineering teams to align platform capabilities with business needs
Act as a strategic advisor to senior leadership on Salesforce-related initiatives and platform capabilities
Other duties as assigned
Qualification
Required
10+ years of experience in Salesforce architecture, development, and operations, with at least 3+ years in a leadership role
Deep knowledge of Salesforce platform capabilities (Sales/Service/Experience Cloud, Apex, LWC, Flows, SOQL, etc.)
Proven experience managing enterprise Salesforce environments with complex integrations, high transaction volumes, and multiple stakeholder groups
Deep knowledge of Salesforce platform architecture, data modeling, integration patterns, and governor limits
Familiarity with access management, security best practices, and environment strategies
Experience working in agile environments and using tools like Jira, Confluence, and Agile frameworks (Scrum, Kanban etc.)
Excellent communication, leadership, and stakeholder management skills
Strong understanding of platform DevOps (Copado, Github etc.), CI/CD pipelines, and agile delivery models
Exceptional problem-solving, communication, and stakeholder management skills
Demonstrated ability to build, lead, and mentor technical teams
Preferred
Salesforce certifications such as Application/System Architect, Platform Developer II
Experience with other tools/platforms like Boomi, AWS, Tableau, or enterprise ERP platforms
Prior experience working in regulated or high-compliance environments (e.g., SOX, HIPAA, GDPR)
Benefits
Comprehensive benefits
Holistic mind, body and lifestyle programs designed for overall well-being
Company
ZoomInfo
ZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools.
1001-5000 employees
H1B Sponsorship
ZoomInfo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (67)
2023 (51)
2022 (115)
2021 (81)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$8.55MKey Investors
TA AssociatesVenrock
2024-04-01Post Ipo Equity· $1.55M
2020-06-04IPO
2019-02-04Acquired
Leadership Team
Henry Schuck
CEO & Founder
Filip Popovic
Chief Technology Officer
Recent News
Venrock
2025-12-31
Company data provided by crunchbase