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Standard Process Inc. · 3 months ago

Manager, Software Quality

Palmyra, WI

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Standard Process Inc. is a leader in whole food nutrient solutions, committed to changing lives through their products and workplace culture. The Manager, Software Quality will lead the Software Quality function, establishing a Continuous Quality program and ensuring the quality of software development through effective leadership and strategic governance.

FitnessHealth CareWellness

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Lead a multidisciplinary team of SDET/SQA professionals; set goals, run 1:1s, coach career growth, and manage performance

Recruit, onboard, and develop talent across IC and Team Lead levels; build a culture of engineering excellence, psychological safety, and customer focus

Establish coverage for release/regression windows as needed; maintain training plans and skills matrices

Define the test strategy and test pyramid (unit → service/API → UI) with risk‑based testing aligned to product criticality

Set quality gates for CI/CD (minimum unit coverage, static analysis, vulnerability checks, integration/UI automation pass thresholds) and enforce entry/exit criteria for test phases and releases

Own software quality SOPs, templates, and definitions of ready/done; ensure traceability from requirements to test evidence

Publish a quality scorecard and dashboards; track defect escape rate, test coverage, deployment frequency, change failure rate, and lead time for changes

Direct automated testing (unit, API/service, UI, contract) integrated into CI/CD; drive suite stability, speed, and signal‑to‑noise

Oversee manual/exploratory testing for complex, usability, and risk‑based scenarios; manage test case design, data, and environments

Drive non‑functional testing (performance, accessibility, reliability); coordinate synthetic and canary tests with Operations

Champion shift‑left practices (peer reviews, static analysis, SAST/DAST, security test patterns) and manage defect lifecycle from triage to closure

Evaluate and implement tooling—including opportunities for AI‑assisted automation—balancing velocity, reliability, and compliance

Enforce release readiness (test results, risk assessments, rollback/runbooks); provide quality sign‑off for Build‑owned services

Coordinate non‑prod/prod environment usage, test data refreshes, and deployment windows with DevOps and Run; ensure CI/CD quality gates are effective and auditable

Participate in Change Enablement (CAB) representing Build for quality risk; retain evidence for audits and validation

Provide L3 application SME support; join MIM bridges for Build‑owned services; validate hotfixes and post‑release checks

Lead/Co‑lead RCAs when software defects are causal; convert findings into tests/guardrails and backlog items; update KEDB

Accountable for the quality of Build‑originated changes; ensure peer review, test evidence, and back‑out plans; coordinate with Run on deployment windows and with Protect on risk/compliance review

Partner on clear acceptance criteria, UAT planning, and business readiness; ensure production defects are captured with actionable detail

Align on incident/problem trends; co‑own release quality and post‑release validation; integrate monitoring hooks and SLOs into tests

Embed secure‑by‑design checks and coordinate remediation/verification of security defects in the pipeline; maintain evidence

Ensure testing and validation practices satisfy regulatory and quality requirements (e.g., FDA/GMP CSV, HIPAA, PCI) for applicable systems

Maintain audit‑ready evidence (test results, approvals, traceability) and SOP adherence; participate in internal/external audits

Qualification

Test automation frameworksCI/CD integrationQuality metrics analysisRegulatory complianceAgile methodologiesProgramming/scripting languageLeadership skillsCustomer empathyCommunication skillsAdaptability

Required

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field required; equivalent experience considered

ISTQB® Foundation (or equivalent) required; Advanced/Manager, Agile‑testing, or automation certifications preferred

8+ years in software quality assurance/engineering with 3+ years leading teams and/or managing quality programs

Demonstrated experience embedding automation in CI/CD and operating quality gates across multiple product teams

Hands‑on with test automation frameworks (e.g., Selenium, Playwright, Cypress, Postman) and at least one programming/scripting language

Experience coordinating UAT and production release quality in agile environments; familiarity with DevOps toolchains

Strong leadership and coaching skills; able to set direction, prioritize under pressure, and hold teams and partners accountable

Excellent communication and executive presence; builds trust with engineers, product leaders, and auditors

Data‑driven decision making; experience with quality analytics and continuous improvement

Customer‑first mindset; pragmatic balance of velocity and quality

Integrity & sound judgment under pressure

Ownership & reliable follow-through

Customer empathy (accessibility, performance, reliability)

Crisp, audience-aware communication

Influence without authority; cross-pillar collaboration

Systems thinking with analytical rigor (uses meaningful metrics)

Bias for automation & simplification

Adaptability, learning agility, and resilience

Talent development & coaching; inclusive leadership

Preferred

Advanced/Manager, Agile‑testing, or automation certifications preferred

Experience in regulated environments (e.g., FDA/GMP CSV, HIPAA, PCI) preferred

Benefits

Competitive salary and annual incentive program

Comprehensive health care and flexible benefit plan, including pet insurance

Company-matched 401(k) plan

Profit sharing plan

On-site childcare with highly accredited curriculum

Platinum WELCOA award-winning wellness program, including:

On-site 24x7 fitness center

Whole food court

On-site chiropractic care

On-site massage therapist

Personal trainer

Daily fitness classes

On-site life coach

$450 monthly Standard Process supplement allowance

Paid time off and holiday time

Educational assistance

Company hosted outings and events

Strong community involvement

Company

Standard Process Inc.

For more than 95 years, Standard Process, headquartered in Palmyra, WI, has provided health care professionals with high-quality, nutritional supplements sourced from whole foods.

Founded in 1929

Palmyra, Pennsylvania, USA

501-1000 employees

https://www.standardprocess.com/

H1B Sponsorship

Standard Process Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2021 (1)