H1 · 2 months ago
Account Director, Life Sciences
United States
Full-time
Remote
Director/Executive
$150K/yr - $170K/yr
8+ years expH1 is a company dedicated to improving healthcare access through data and AI-technology. As an Account Director of Strategic Accounts, you will manage key customer relationships, ensure account retention, and develop strategies to expand H1's footprint in the market.
BiotechnologyHealth CareLife ScienceMedicalTherapeutics
Responsibilities
Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders
Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention
Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap
Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities
Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking
Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities
Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements
Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy
Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support
Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates
Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement
Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders
Qualification
Required
8+ years of experience in enterprise account management, ideally within SaaS, data, or healthtech
Demonstrated success managing a multi-million-dollar portfolio
Strong executive presence with the ability to engage, influence, and build trust at the C-level
Proven track record of driving expansion ARR across enterprise accounts
Commercial acumen with deep experience in complex deal negotiation and revenue forecasting
Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth
Experience with value-based selling
Comfortable with traveling to customers 20% of the time
Benefits
Full suite of health insurance options, in addition to generous paid time off
Pre-planned company-wide wellness holidays
Retirement options
Health & charitable donation stipends
Impactful Business Resource Groups
Flexible work hours & the opportunity to work from anywhere
The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
Company
At H1, our mission is nothing short of creating a healthier future worldwide by unlocking and democratizing global access to critical expertise, HCP information, claims data, ground-breaking research and discoveries, and connected insights for all – doctors, researchers, industry and, ultimately, patients – bringing everyone closer together to advance medicine and clinical outcomes.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$193.9MKey Investors
Altimeter CapitalMenlo VenturesY Combinator
2024-12-31Series Unknown
2022-06-13Debt Financing
2022-06-09Series C· $23M
Leadership Team
Ian Sax
Co-Founder
Devin Basinger
Chief Operations Officer
Recent News
Research & Development World
2025-08-13
2025-06-14
Company data provided by crunchbase