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Carrington College · 3 months ago

Bursar

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Carrington College is seeking a Bursar to oversee the management of student accounts and payments. The Bursar will ensure accurate record-keeping, engage with students regarding their account status, and lead outreach efforts to enhance repayment strategies and foster positive student relationships.

Higher Education

Responsibilities

Monitor student account balances and ensure accounts remain current

Proactively contact students to discuss their Institutional Financing Plan, payment options, and account status; monitor overdue accounts, initiate outreach efforts, and develop personalized strategies to help students understand and effectively manage their financial obligations and reduce delinquency rates

Foster strong relationships with students, provide a supportive environment to address financial concerns and resolve outstanding balances

Collaborate with student services and academic departments to address financial issues and support student success

Provide financial counseling to students, explaining payment options, installment plans, and strategies to keep accounts current

Ensure compliance with College policies regarding student account payments and monitor adherence to federal regulations and privacy laws

Safeguard sensitive student information, always maintaining confidentiality

Identify opportunities to streamline financial processes, improve efficiency, and enhance student account management

Coordinate with internal teams, such as student services and finance, to address student inquiries and escalate issues as needed

Use Tuition Options systems and Bi to track account status and ensure accurate, up-to-date records

Document all interactions and financial details in the Web Client system, maintaining complete student records

Other duties as assigned

Qualification

Accounts ReceivableFinancial AidStudent AccountsLoan IndustryMicrosoft Office SuiteInterpersonal SkillsProblem-SolvingTime ManagementCommunication Skills

Required

Undergraduate degree in a relevant business field, or two more years of progressively responsible experience in Accounts Receivable, Collections, Financial Aid, Student Accounts, or the Loan industry; or an equivalent combination of education and experience

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio and percent and to draw and interpret bar graphs

Superior organizational, problem-solving, multi-tasking, and time management skills

Excellent interpersonal, written, and oral communication skills are required

Proficiency with Microsoft Office Suite – Outlook, Word, Visio, Excel, and PowerPoint