LanceSoft Inc., · 3 months ago
Pre Auth/ Intake specialist
United States
Contract
Remote
New Grad, Entry Level
$18/hr - $20/hr
0+ years expLanceSoft Inc. is seeking a Pre Auth/ Intake Specialist to assist with inbound calls from members and providers, ensuring professional phone assistance through the prior authorization process. The role involves maintaining accurate documentation of requests and collaborating with clinical staff for further inquiries.
Information Technology & Services
Hiring Manager
Aakash Sawlani
Responsibilities
Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards
Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers
Communication with other internal groups regarding determination status and results (nurses, pharmacists, etc)
Qualification
Required
0-3 years of related work experience
Prior authorization experience / knowledge
Data entry experience
Customer service experience
Good written and verbal skills
Good phone manner
Ability to sit for long periods of time
Strong Attention to detail
Excellent verbal and written communication and interpersonal skills with ability to maintain patient confidentiality
Proficient computer skills and the ability to navigate in a Windows based environment
Ability to follow directions and adapt in dynamic work environment
Ability to adapt to change and remain flexible
Ability to work in a high pressure, time sensitive environment
Project a professional business image through phone interaction as well as internal communications
Demonstrated problem-solving ability and attention to detail
Demonstrated sense of urgency with assignments
Strong organizational skills
Strong telephone skills
Ability to read and understand pharmacy/medical terminology
Ability to read, analyze and interpret general business correspondence, technical procedures and governmental regulations
Ability to identify and solve practical problems and deal with a variety of concrete variables in standardized situations
Ability to perform basic mathematic calculations maybe required
Ability to interpret a variety of work instructions provided through a variety of mediums
Ability to anticipate needs and resolve issues with urgency
Ability to consistently meet quality and production standards
Displays confidence in the ability to learn complex material
Demonstrates intellectual curiosity through inquiries to ensure deep understanding of the business and deliver accurate results
High School Diploma or GED required
Company
LanceSoft Inc.,
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft Inc., has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase