University of Virginia · 3 months ago
Audiovisual Support Engineer, Darden School of Business (Rosslyn, VA)
Charlottesville, VA
Full-time
Onsite
Mid Level
3+ years expThe University of Virginia’s Darden School of Business, a leading business school, is seeking an Audiovisual Support Engineer to enhance its technology team. The role focuses on ensuring seamless AV operations and providing exceptional support for classrooms, events, and enterprise-wide AV initiatives.
Higher Education
Responsibilities
Respond to service requests, diagnose AV issues, and deliver timely solutions for internal and external clients
Provide training and support for faculty, staff, and students on classroom technology and loanable equipment; develop clear documentation and help guides
Install and configure new AV equipment, review product features, and maintain accurate inventory records
Troubleshoot and resolve AV equipment and software issues, recommending repair or replacement as appropriate
Proactively research and recommend innovative tools, systems, and processes that enhance Darden’s AV capabilities
Collaborate with AV integrators, architects, and contractors on major AV installations and upgrades
Proactively manage SFG’s AV infrastructure: track usage, plan replacements, and contribute to multi-year strategic planning
Support classroom and event AV needs, including supplemental setups, microphone/speaker management, recordings, and web conferencing
Conduct regular room checks to ensure all AV systems function properly and address issues proactively
Provide baseline IT support for Tier 1 technology needs
Provide event and day-to-day support while working with Darden employees, their partners, and external groups
Actively participate in Digital Infrastructure team meetings and ongoing AV research
Qualification
Required
Bachelor's Degree and 3-5 years of relevant experience required. Relevant experience may be considered in lieu of a degree
Strong knowledge of audiovisual systems
Excellent oral and written communication skills with the ability to support both technical and non-technical users
Commitment to continuous improvement
Ability to work collaboratively with a diverse range of users and skill sets
Ability to collaborate effectively with IT and AV engineers to achieve collective outcomes
Excellent organizational skills, with the ability to simplify and clarify complex processes, and manage multiple projects simultaneously
Ability to function effectively in a team environment, often with minimal supervision, to achieve results and meet goals in a service-oriented environment
Demonstrated ability to review, interpret, and make professional judgments on complex issues while maintaining a consistent level of support
Ability to handle and manage ambiguity, repetition, and change
Believes in and is motivated by Darden's mission
Preferred
Crestron programming/coding experience preferred
Knowledge of applying AI solutions to AV infrastructure, and to optimize workflows and increase efficiencies in AV support is desirable
Company
University of Virginia
The University of Virginia was founded in 1819 as the model for modern universities that has since been emulated all over the world.
10001+ employees
H1B Sponsorship
University of Virginia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (263)
2024 (223)
2023 (262)
2022 (202)
2021 (163)
2020 (155)
Funding
Current Stage
Late StageLeadership Team
Greg Fairchild
Dean and CEO, UVA|Northern Virginia
Luis Alvarez
President and CEO
Recent News
The Republic Reporter
2024-02-29
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