Nava · 3 months ago
Vice President of Operations and Automation
United States
Full-time
Remote
Director/Executive
$200K/yr - $220K/yr
7+ years expNava is a consultancy and public benefit corporation focused on simplifying government services. The Vice President of Operations and Automation will provide strategic leadership, driving operational excellence across various functions while implementing innovative automation strategies to support the company's growth and objectives.
AppsCloud Data ServicesComputerGovernmentGovTechSoftwareWeb Development
No H1B
Responsibilities
Developing and implementing comprehensive core operational strategies across Delivery, IT, and Business Services functions
Creating a shared services framework that ensures seamless collaboration and efficiency across organizational units
Designing and executing scalable, compliant operational models that support the company's strategic and growth goals
Overseeing build vs buy decisions for enterprise-wide tooling and automating core operations
Managing operational budgets and resource allocation across functional areas
Providing executive-level reporting on operational performance and strategic recommendations
Reimagining relevant core operations to be natively agent-based to simplify processes at increasing scale
Leading the development and implementation of automation initiatives, including applications of AI toolchains to improve streamline processes, across all operational domains
Identifying opportunities for process improvement and technological integration to increase organizational productivity
Developing and maintaining operational dashboards and metrics tracking systems
Evaluating and implementing automation technologies and tools
Minimizing the rate of overhead cost growth through strategic investments
Overseeing the selection, implementation, and optimization of enterprise-wide operational systems
Ensuring seamless integration between operational technology platforms
Driving digital transformation initiatives that enhance operational efficiency
Continuous improvement on data structures to enable higher leverage work
Building and mentoring high-performance operational teams
Fostering a culture of innovation, continuous improvement, and operational excellence
Developing talent acquisition and retention strategies for operational roles
Qualification
Required
Minimum 7+ years of progressive leadership experience in professional services operations
Proven track record of successfully managing automating core operations in a scaling organization
Advanced skills in ensuring operational excellence and continuous process improvement methodologies
Strong technology implementation and systems integration background
Exceptional strategic planning and analytical capabilities
Demonstrated success in leading change management initiatives, including introducing new technologies, optimizing workflows, and fostering a culture of continuous improvement
Deep knowledge of compliance, risk management, and data governance frameworks
Proven ability to manage vendor relationships and contract negotiations to ensure cost-effective and high quality service from third-party service providers
Ability to mentor and develop high-performing teams in a dynamic, growth-oriented environment
Experience driving cross-functional collaboration between business, technology, and delivery teams
Familiarity with leveraging data visualization platforms, dashboards, and reporting tools to drive informed decision-making at the executive level
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn't require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Preferred
Demonstrated experience in Government Contracting (GovCon) environment
Benefits
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Company
Nava
Nava is a consultancy and public benefit corporation that makes government services simple, effective, and accessible to all.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rohan Bhobe
CEO and Co-founder
Senongo Akpem
VP of Design
Recent News
Washington Technology
2025-03-14
2024-05-23
2024-04-29
Company data provided by crunchbase