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Chase · 3 months ago

Business Enablement WorkFront Administrator - Global Bank Client Onboarding & Service

8181 Communications Pkwy Bldg B, Plano, TX, 75024, US

Full-time

Onsite

Entry, Mid Level

$77K/yr - $110K/yr

2+ years exp

Chase is seeking a talented Business Enablement Workfront Administrator for their Global Bank Client Onboarding & Service team. The role involves managing the Workfront instance to support project management and reporting, ensuring operational efficiencies, and providing user support and training.

BankingFinancial Services

Responsibilities

Lead the gathering of requirements for Workfront or Workfront Fusion from new and/or existing users

Translate requirements into implementation plans, including configuration settings, project templates, workflows, reports and/or dashboards

Configure, test, implement, and document changes to the configuration of Workfront

Conduct user acceptance testing sessions

Help establish/reinforce access control governance and reporting to identify meaningful metrics to inform on health of the operational risk and control environment

Develop training materials and train users to use Workfront

Hold office hours to answer user questions and help them to successfully adopt Workfront

Troubleshoot issues post-launch and work with Workfront support to resolve them

Make updates and/or changes to the Workfront configuration post-implementation

Coordinate and attend working sessions through Zoom or in person

Qualification

Adobe Workfront configurationBusiness requirements gatheringTraining material developmentWorkfront Fusion experienceWorkfront certificationCommunication skillsAdaptabilityTeam collaboration

Required

2+ years experience implementing/ configuring Adobe Workfront in complex corporate environments including gathering and organizing business requirements into work plans

Fluent in Text Mode report creation in Workfront

Understand business processes well enough to make Workfront system decisions regarding notifications, groups, teams, access levels, etc

Experience developing and presenting training materials

Open, Flexible and Adaptable; comfortable working in a fast paced, transformational environment

Consistent track record of acting on deliverables with urgency and delivering to deadlines

Excellent written and verbal communications skills

Bachelor's degree required