Truist · 3 months ago
National Builder Manager - Mortgage and Builder Experience Required
Truist Bank is seeking a National Builder Manager who will be responsible for driving profitable mortgage originations and managing builder engagement across the company's footprint. This senior-level role involves developing strategies, managing partnerships, and ensuring compliance while collaborating with various internal teams to enhance builder success.
BankingFinanceFinancial Services
Responsibilities
Develop and implement a comprehensive national builder strategy to drive profitable mortgage originations and expand market share. This includes identifying new builder partners, negotiating national agreements, and creating scalable programs to support builder channel development for the sales team and homebuyers
Provides support and guidance to DSMs, ASMs, PSMs, CLMMs, and MLOs to support builder partnerships and create consistent sales behaviors across divisions
Operational oversight in collaboration with internal teams such as operations and marketing to ensure a seamless and efficient process for builder partners and homebuyers. This includes ensuring timely communication, accurate reporting, and adherence to service level agreements
Partner with the Director of REL Program Execution to cascade best practices, deploy high-impact sales tactics, and implement scalable playbooks for builder success
Identify market expansion opportunities and work with internal stakeholders to deploy programs that support origination growth in both core and emerging markets
Manage the ROI for all National Builder Partnerships. This includes analyzing the cost associated with marketing, incentives, and dedicated resources against the revenue generated to ensure the channel is a profitable and sustainable business
Advance the organization’s inclusive lending strategy by identifying builder opportunities in LMI and MMCT census tracts
Partner with Community Lending Market Managers (CLMMs) to promote affordability programs, CRA alignment, and build awareness of solutions for underserved borrowers
Ensure national adherence to RESPA compliance in all builder-related events, marketing, and referral interactions through documented workflows and controls
Build and maintain strong, collaborative relationships to ensure alignment on business goals, address challenges proactively, and maximize partnership opportunities. This includes regular meetings, business reviews, and a deep understanding of each builder’s unique needs and business model. Mentor regional builder liaisons or market-level builder leads
Act as a key liaison across sales, operations, community lending, marketing, and legal/compliance teams to promote effective collaboration and execution
Represent the company at industry conferences (e.g., NAHB, HBI, IBS), builder councils, and national trade organizations
Own the responsibility for the performance of the National Builder Channel. Track and analyze key performance indicators such as application volume, conversion rates, loan pull-through, ad profitability per builder. Develop and execute action plans to address underperforming partnerships and capitalize on growth opportunities
Use data-driven insights to monitor builder performance, identify gaps or opportunities, and influence decision-making with internal leadership
Produce quarterly builder strategy reports, market share snapshots, and partner scorecards to track effectiveness and business development activity
Leverages vendor data (Zonda & IEmergent) to determine highest and best opportunities across markets to increase originations
Partner with internal marketing to build national campaigns, branded content, and engagement strategies tailored to builders and their real estate agent partners
Lead strategy and execution of major builder-focused events such as product showcases, grand openings, and educational forums—ensuring ROI and follow-up planning
Keep internal sales teams informed on market trends, program launches, and compliance updates relevant to the builder channel
Qualification
Required
10 years in mortgage lending, builder partnerships, or business development leadership
Demonstrated ability to influence cross-functional teams and lead through a matrixed environment
Deep understanding of LMI/MMCT strategy, CRA/RESPA compliance, and affordable lending programs
Strong presentation and communication skills with ability to represent the brand internal and external
Proven experience in a strategic, execution-focused role with a track record of driving significant business growth
Exceptional communication, presentation, and negotiation skills
Demonstrated ability to build and maintain strong relationships at all levels, from field-level employees to C-suite executives
Proficiency of CRM software and Microsoft Office Suite
Self-motivated, results oriented, and able to work independently in a fast-paced environment
Willingness to travel nationally (25-40%)
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Recent News
Maryland Daily Record
2026-01-03
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