CoreSphere, LLC · 3 months ago
Sr. Project Manager - Salesforce
CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. They are seeking a Salesforce Project Manager who will define, implement, and oversee project management processes while serving as the primary point of contact with the Government’s Contracting Officer. The role involves managing multiple projects, ensuring compliance with contract terms, and collaborating with cross-functional teams.
Information TechnologyInternet of ThingsSoftware
Responsibilities
Serve as the primary point of contact with the Government’s Contracting Officer (CO) and Contracting Officer’s Representative (COR), with authority to act in all project matters
Ensure compliance with contract terms, deliverable schedules, and federal acquisition requirements, including status reporting, invoicing, and documentation standards
Provide and maintain all project documentation (plans, reports, architecture, workflows, SOPs, and training materials) in the required formats and catalog them into designated repositories
Coordinate and oversee all phases of testing (Developer Testing, System Integration Testing, User Acceptance Testing, and Security Testing), ensuring readiness for Authority to Operate (ATO), and be directly accountable for managing schedules, stakeholder participation, issue resolution, and compliance with federal testing standards
Own and drive strategic client engagements leveraging structured program governance process and measurable program performance indicators
Manage multiple projects and oversee multiple streams of work/projects
Understand existing technical and political landscape and drive discussions to create a win-win scenario
Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities
Manage remote delivery teams including offshore resources
Mentor and coach delivery team for best practice implementation using collaborative discussions
Effectively operate with multiple stakeholders and constituencies
Serve as Salesforce champion for projects within the client environment for allocated account(s)
Participate in Salesforce practice development by championing engagement processes, solutions designs, and practice areas
Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation
Effectively engage and communicate with senior executives both within client organizations and persistent executive team
Create and present professional business presentations as part of ongoing client engagement and other practice needs
Qualification
Required
Bachelor's degree in Computer Science/Information Systems, Finance, Business Management, related field or equivalent experience
Minimum 7+ years of experience at Enterprise-level Project/Program Management and Governance
Minimum 5+ years of managing end-to-end Salesforce implementations
Experience leading Project Delivery using Agile Scrum methodology
Required Certifications: PMI Project Management Professional (PMP) and Certified Scrum Master (CSM)
Ability to excel in a challenging environment and adept in dealing with counterparts with strong personalities
Highly skilled in driving and managing business discussion including Planning, JAD, Scope Management, Process, and Change Management discussions
Cross-functional ability to assist in business analysis, design, and testing
Project Management experience using Waterfall, Agile, and Iterative processes
Budgeting, Estimation and Projection Management for the assigned business/accounts. Effective resource allocation and billability management
Familiarity with Industry best practices in software and solutions development
Strong written and verbal communication skills
Ability to convert concepts into professional documents including but not limited to professional presentations
Ability to collaborate with customers involving multiple and, sometimes conflicting, objectives bringing the ability to negotiate and compromise on important business and functional decisions
Preferred
Experience with JIRA is preferred
Highly Preferred: Salesforce Certified System Administrator
Salesforce Certified Service Cloud Consultant and/or Salesforce Community Consultant
Other Salesforce consultant certifications (Sales, Marketing)
Experience managing remote teams and client strongly preferred
Experience working with state and local government or social services agencies is a big plus
Benefits
Competitive Pay
Paid Time Off
Sick Leave
Public Holidays
STD/LTD
Health and Dental
401(k)
Company
CoreSphere, LLC
CoreSphere is a customer-focused Salesforce and ServiceNow implementation partner of choice with over 20 years of experience transforming private and public sector agencies into high-performing, cloud-enabled enterprises.