Apply on Employer Site

Beacon Health System · 3 months ago

Sr Client Services Consultant

Granger, IN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Beacon Health System is dedicated to outstanding care and health inspiration. They are seeking a Senior Client Services Consultant who will be responsible for generating sales, developing sales strategies, and ensuring exceptional client experiences across their products and services.

FitnessHealth Care

Responsibilities

Generates sales for Beacon Health System and has direct responsibility for sales business, planning, budgeting, reporting, and evaluation functions

Develops and executes a defined sales strategy to grow both new clients and cross selling existing client base for all Beacon and all network products such as Community Health Alliance, Beacon ACO and Quality Health Alliance (QCA) Products in the region

Market & Sell all Beacon Health System products including on site clinics, wellness, telehealth, etc

Works with Executive Director of Value Based/Care Coordination on Product Development and launch of new employer based products

Works collaboratively with service line leaders to ensure clients get exceptional experience

Manages all client communications

Coordinates and responds to all client/prospect RFPs fully articulating the Beacon or Network value proposition for the client

Performs market research on needed services and reports feedback to the executive team

Responsible for Growth within BHS, working with employers and physicians to develop relationship products/services that will link people to BHS

Develops an effective sales and physician liaison team that effectively cross sells all of Beacon Services

Shows year over year growth

Utilize reporting tool for the sales department i notes and documentation, utilizing the reports and automated reporting

Responsible for Monthly/quarterly reporting

Identifying marketing trends and responding appropriately

Builds relationships with key clients and maintains list of prospects

In accordance with Beacon's growth plan, builds and develops high performing, professional sales team, focused on customer acquisition, achieving customer goals, and retention

Playing a key role in the implementation of strategic directions, goals, and objectives consistent with system-wide plans and direction

Creating opportunities to consult, influence, advise, interpret, and coordinate initiatives and to provide problem resolution or gain support of others, as appropriate, to ensure achievement of goals and objectives

Completing other job-related assignments and special projects as directed

Attends and participates in department meetings and is accountable for all information shared

Completes mandatory education, annual competencies and department specific education within established timeframes

Completes annual employee health requirements within established timeframes

Maintains license/certification, registration in good standing throughout fiscal year

Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department

Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self

Adheres to regulatory agency requirements, survey process and compliance

Complies with established organization and department policies

Available to work overtime in addition to working additional or other shifts and schedules when required

Leverage innovation everywhere

Cultivate human talent

Embrace performance improvement

Build greatness through accountability

Use information to improve and advance

Communicate clearly and continuously

Qualification

Sales Strategy DevelopmentClient Relationship ManagementMarket ResearchManagement ExperiencePresentation SkillsTeam BuildingConsultation SkillsComputer ProficiencyTotal Quality ManagementInterpersonal SkillsNegotiation Skills

Required

Master's Degree in Business or Health Administration

3-5 years of management experience which includes administrative service experience, retail sales and operational experience, including responsibility for fiscal and human resource management or comparable experience gained through 5-7 years of experience in multi-unit retail management

Valid State Driver's license

Licensed in the State of Indiana for Life and Health, and have nonresident license in any applicable state

Thorough knowledge and understanding of trends in retail sales operations

Well developed management skills necessary to operate a business

Philosophical commitment and hands-on experience with total quality management programs and knowledge of re-engineering methodologies and programs with demonstrated success in these areas

Excellent interpersonal skills, including team building, negotiation, sales, and consultation

Excellent written, verbal, and presentation skills

Proficient use of a computer

Significant travel commitment which may include nights, weekend and holidays as appropriate