Apply on Employer Site

AD Mortgage LLC · 3 months ago

Servicing Team Lead

Fort Lauderdale, FL, USA

Full-time

Onsite

Mid, Senior Level

3+ years exp

A&D Mortgage is a company dedicated to helping clients achieve their homeownership dreams for over 20 years. They are seeking a highly skilled Servicing Team Lead to oversee loan servicing operations, manage a team, ensure compliance with Ginnie Mae requirements, and deliver exceptional service to borrowers.

AccountingBankingCommercial LendingFinanceFinancial ServicesLendingPersonal Finance

Growth Opportunities

Responsibilities

Lead and supervise the loan servicing team, ensuring timely and accurate servicing of government-backed loans, including FHA, VA, USDA, and Ginnie Mae pooled loans

Oversee compliance with Ginnie Mae servicing guidelines, including reporting, remittances, loan boarding, and default management

Manage investor reporting and ensure all servicing activities meet Ginnie Mae standards and deadlines

Collaborate cross-functionally with Legal, Compliance, Accounting, and Investor Relations teams to resolve servicing issues and ensure audit readiness

Train, mentor, and develop team members to maintain high performance and knowledge of servicing policies and regulatory changes

Monitor key performance indicators (KPIs), track team productivity, and prepare regular performance reports for management

Identify process improvements to enhance servicing efficiency, reduce risk, and improve borrower satisfaction

Participate in internal and external audits related to servicing operations and ensure prompt resolution of any findings

Qualification

Ginnie Mae servicingMortgage servicing experienceInvestor reportingFHAVAUSDA complianceData analysis skillsSupervisory experienceLeadership skillsCommunication skillsProblem-solving skills

Required

Minimum 3 years mortgage servicing experience, with a background in Ginnie Mae servicing operations

At least 1 year of supervisory or team lead experience

Comprehensive knowledge of Ginnie Mae guidelines, investor reporting, remittance processes, and default timelines

Familiarity with FHA, VA, USDA loan servicing and compliance requirements

Strong leadership, communication, and problem-solving skills

Ability to thrive in a fast-paced environment and manage multiple priorities effectively

Preferred

Bachelor's degree or equivalent experience

Experience with servicing audits, including HUD, CFPB, and Ginnie Mae

Advanced Excel and data analysis skills

Benefits

PTO/Sick Days

Comprehensive medical, dental, vision benefits

Paid volunteer hours

Life Insurance, Short-term Disability, and Long term Disability

Health Savings Account

401k

Paid training and career development

Onsite fitness center for employees

Gourmet cafeteria with affordable homemade breakfast and lunch

Healthy grab and go snacks

Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.

Work-Life Balance

Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.

Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization.