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United Airlines · 3 months ago

Intern - Hospitality & Planning : Menu Design and Clubs & Lounges (Summer 2026)

United States-IL-WHQ - Chicago - Corporate Support Center - Willis Tower

Internship

Onsite

Intern

Start in 2026 Summer

United Airlines is offering an internship opportunity for early career professionals in the Hospitality & Planning domain, specifically focusing on Menu Design and Clubs & Lounges. The intern will support various initiatives including menu development and project implementation, while collaborating with multiple teams and stakeholders.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Support the Menu Design team in strategy, planning, and implementation of all complimentary onboard menu offerings

Identify opportunities for process improvement throughout all stages of menu development, planning, and implementation

Participate in team workshops and menu presentations

Collaborate with various United teams including Procurement, Food Safety, Catering Performance, Digital Technology, and Strategy & Onboard Experience

Communicate with external partners to gather menu information and transfer to internal menu library database

Provide support for the implementation of new projects, including coordinating with stakeholders, managing timelines, and facilitating communication between project teams and club management

Collaborate with club management to minimize disruptions to club operations during construction and renovation projects

Develop or update service standards, which may include service delivery assessment, metrics and reporting, industry benchmarking, and customer feedback

Develop and execute customer communication plans

Identify opportunities and develop test plans for new products and amenities in clubs

Qualification

Culinary ArtsData AnalysisMicrosoft OfficeMarketingBusiness AdministrationInterpersonal SkillsAttention to DetailWritten CommunicationVerbal CommunicationPresentation Skills