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Corebridge Financial · 3 months ago

Director, IT Business Service Delivery Management

TX-Houston

Full-time

Hybrid

Director/Executive

20+ years exp

Corebridge Financial is dedicated to empowering financial professionals and institutions to enhance people's financial lives. The Director of IT Business Service Delivery Management will oversee the delivery of technology-related services, ensuring efficiency and alignment with business objectives while managing relationships with clients and stakeholders.

Financial ServicesInsuranceLife Insurance

H1B Sponsor Likely

Responsibilities

Strategic Leadership: Drive the transition and execution of IT Enterprise vendor consolidation

Service Improvement: Identifying areas for improvement in service delivery and implementing strategies to enhance efficiency and quality

Performance Monitoring: Tracking and analyzing service performance metrics, identifying areas for improvement, and implementing corrective actions

Collaboration & Stakeholder Engagement: Partner with business, IT, and vendor teams to ensure solutions meet enterprise needs

Team Leadership: Manage and oversee highly distributed team 3rd party resources

Working with the CRBG IT leadership team to embrace contemporary ways of working, attract and develop talent across the firm and leverage economies of scale and shared capabilities

Qualification

Insurance industry knowledgeIT service deliveryStrategic consultingVendor managementChange managementCultural adaptabilityLearning agilityLeadershipCommunication skillsCritical thinking

Required

Bachelor's degree in computer science, Engineering, or related field

Experience in the Life & Annuities Insurance or financial services sector

20+ years of IT and at least 10+ years of strategic consulting/3rd party management

Strategic thinker with ability to translate business goals into technical solutions

Strong leadership in managing large cross-functional and globally distributed teams

Exceptional communication and stakeholder management skills

Demonstrated ability to lead complex programs and transformations

Change management and mentorship capabilities in agile, fast-paced environments

Influential thought leader and collaborator with a bias for action

Business / Industry Knowledge: Demonstrates an understanding of the insurance, financial services industry, especially the life and annuities space and wealth management segments

Technical Acumen: Strong understanding of IT software applications, delivery execution and production support

Strategic Positioning: Helps defined business strategy and data strategy by understanding what's possible with technology and identifies solutions that support enterprise strategy, impact critical business outcomes, and drive organizational success through the evaluation of internal and external business contexts

Cultural Adaptability: Values and consider the perspectives of diverse parties in a global context. Is a role model and organizational leader

Critical Thinking: Able to identify, anticipate and prevent businesses problems and match an appropriate solution; Demonstrates intellectual curiosity identifying or anticipating issues within the client base and the ability to match an optimal solution

Decision Quality / Risk Mindset: Demonstrates good judgement and knows when to involve others; Uses data, logic, analysis, and experience to make evidence-based decisions

Learning Agility: Demonstrates a progressive growth mindset through an ability and willingness to learn from experiences and new situations; Applies experience to proactively identify opportunities

Benefits

Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.

Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.

Employee Assistance Program: Confidential counseling services and resources are available to all employees.

Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.

Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.

Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Company

Corebridge Financial

Corebridge Financial is a providers of retirement solutions and insurance products. It is a sub-organization of AIG.

Founded in 1957

Houston, Texas, USA

5001-10000 employees

https://www.corebridgefinancial.com

H1B Sponsorship

Corebridge Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)