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Otsuka Pharmaceutical Companies (U.S.) · 20 hours ago

Director, Employee Relations

Princeton, NJ

Full-time

Hybrid

Director/Executive

$165K/yr - $246K/yr

10+ years exp

Otsuka Pharmaceutical Company is a global healthcare company focused on innovative pharmaceutical and nutraceutical products. The Director of Employee Relations will lead the ER department, working closely with business leaders to manage performance processes, investigate employee relations issues, and implement strategies that align with the company’s culture and values.

Health CareMedical

Comp. & Benefits

Responsibilities

Build and lead the ER team, fostering a positive and inclusive work environment

Provide guidance and mentorship to team members in handling complex employee relations issues

Partner and trusted advisor to the business on complex organizational challenges and people-related solutions

Conduct investigations and elevate the quality of our investigations through interview capture and detail, issue spotting, and delivering sound recommendations

Supervise team of investigators and conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other alleged violations of rules, regulations, policies, and procedures

Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking

Report regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations

Able to identify the longer-term impact related to case issues to provide a full view related to potential risks

Ensure ER practices and policies comply with employment laws and regulations

Stay updated on relevant legislation and proactively addressing ER issues

Partner with our Core Investigative Committee (CIC) on issues that have larger impact beyond ER and implications to the overall business

Partner with our Law, Regulation and Business Optimization (LRBO) team in addressing ER-related legal concerns and HR leaders to provide counsel and facilitate prompt and effective resolution of workplace concerns

Collaborate with HR Business Partners to provide guidance on performance management processes, including coaching, counseling, and performance improvement plans

Develop and reinforce an employee relations strategy and philosophy that provides clarity of direction, reliable measurement and clear feedback

Work closely with management and employees to improve work relationships, amplify engagement, increase productivity and retention

Experience in handling difficult, complex, and highly sensitive employee relations issues and providing guiding and mentorship to employees and people leaders

Develop and deliver ER-related training programs for executives, people leaders, and employees to enhance their understanding of policies, procedures, and best practices

Utilize HR analytics to track ER trends and identify areas for improvement

Generate regular reports for senior leadership to assess ER metrics and propose actionable insights

Qualification

Employee Relations expertiseInvestigative skillsHR legal compliancePharmaceutical industry experienceData analysisMicrosoft Office proficiencyTeam buildingCommunication skillsProject managementStrategic thinking

Required

Bachelor's degree required. Degree in Business, Human Resources Management, or related field preferred

Master's degree a plus. Degree in Business, Human Resources Management, or related field a plus

Understanding of HR legal compliance requirements and understanding of HR programs relative to support of business objectives required

Expert level experience in Employee Relations - extensive experience conducting investigations, making recommendations, and partnering with in-house counsel. Able to demonstrate outcomes that have led actionable and supportive plans

10+ years of substantive experience in Employee Relations as a subject matter expert

Experience with designing and implementing ER systems for the purposes of documentation and reporting

Strong interpersonal, writing, communication, organizational, project management and presentation skills

Proficiency in Microsoft Office suite (Excel, PowerPoint, Word and Outlook)

Ability to work effectively as a valuable partner and trusted advisor to all levels of associates and management

Must be able to thrive in a fast-paced, high-performance environment

Proven ability and experience with strong influencing skills, decision making, and resilience

Ability to exercise sound judgment and make independent decisions and recommendations on difficult and sensitive matters in a thorough and expeditious manner while maintaining confidentiality as appropriate

Comfortable with ambiguity and being a part of complex strategy discussions with team members and leaders - not afraid to stand alone

Strategic thinker with experience in execution of complex, cross-functional projects and programs

Achieves outcomes through ability to collaborate with cross functional leaders, other shared services, and internal HR COE's

Compelling oral and written communicator with the ability to build relationships with senior leaders and a range of stakeholders to drive organizational change

Able to influence at all levels through clear, informed, and logical business justification and discussion supported by qualitative and quantitative data insights

Demonstrated track record of taking initiative, having a sense of urgency and proactively finding solutions to challenges

Self-starter with demonstrated ability to work independently as well as in a team setting in order to build personal brand and to develop a network of relationships across the organization