Amazon · 3 months ago
Sr. Program Manager, Billing & Operations, Amazon Fuse
Miami, Florida, USA
Full-time
Onsite
Mid, Senior Level
$104K/yr - $185K/yr
5+ years expAmazon is a global leader in consumer services and is seeking a Senior Program Manager for the Fuse team to manage billing relationships and support operational efficiency across the Americas. This role involves driving business strategy, improving processes, and ensuring timely payments from partners while developing automated reporting tools.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Develop a deep understanding of the business, opportunities, and areas for improvement in order to build and manage key mechanisms that help drive continued growth for the region
Plan, manage, and deliver partner invoices, billing queries, and SLAs to ensure there is a strategy to measure accounts and support as a result
Work with Billing Ops team, BD team, and external partners to ensure payments are received in a timely fashion and disputes are resolved quickly
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Must be fluent in Spanish
Preferred
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-13
2026-01-13
Business Standard India
2026-01-13
Company data provided by crunchbase