Allstate · 4 months ago
ADS VSC Mechanical Claims Adjuster
United States
Full-time
Remote
Mid, Senior Level
$45K/yr - $71K/yr
5+ years expAllstate is a company dedicated to protecting families and their belongings from life’s uncertainties. They are seeking an intermediate-level Mechanical Claims Adjuster who will be responsible for adjudicating mechanical claims, reviewing inspection reports, and managing the settlement process for extended warranties. The role requires mechanical knowledge and the ability to make decisions in a fast-paced call center environment.
FinanceBankingProperty & Casualty InsuranceVenture CapitalFinancial ServicesInsuranceInsurTech
No H1B
Responsibilities
Compile, review, and provide moderately complex to complex mechanical damage estimates, and manage the settlement process
Research reasonable part costs and labor rates in the local market
Accurately document notes and the repair decision-making process
Adjudicate claims promptly and efficiently, with minimal supervision, using prior mechanical experience to determine coverage per contract terms
Prepare repair estimates through discussions with dealerships or independent repair facilities
Complete additional tasks as directed by management
Communicate with customers, dealerships, and independent repair facilities in a call center environment
Contact customers, agreement holders, inspectors, vendors, and others to secure necessary information as needed
Confirm facts and determine if further follow-up is required
Qualification
Required
High School Diploma or GED required
Minimum 5 years of experience in automotive dealerships or independent repair facilities
Proficiency with Alldata and/or Mitchell ProDemand software
Intermediate skills in Microsoft Word and Excel
Intermediate negotiation and conflict resolution skills
Strong written and verbal communication skills
Ability to learn new computer programs and departmental processes
Preferred
ASE Certifications are a plus
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
Life Insurance International
2026-02-06
2026-02-05
2026-02-05
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