Metropolitan Transportation Authority · 1 day ago
Claims Manager - Law/Torts
Metropolitan Transportation Authority is responsible for managing transportation in New York City, and they are seeking a Claims Manager for their Law Division. This position is responsible for overseeing the investigation and adjustment of bodily injury and property damage claims, managing personnel, and ensuring claims are prepared for litigation.
Transportation/Trucking/Railroad
Responsibilities
Directly handle and manage personnel who conduct accident investigations, adjust, and prepare for litigation a high volume of personal injury and/or property damage claims brought against MTA agencies. Review claims and relevant factual and medical records and varied technical information, accurately assess liability and damages exposures, make appropriate investigative assignments and supervise results, review and make appropriate reserve and settlement recommendations, identify potential subrogation opportunities. Directly settle, and manage personnel who settle, claims and suits with claimants and their counsel within approved settlement authority limits
Serve as liaison between the torts department and operational departments, vendors and outside counsel
Supervise statutory hearings and emergency investigations, making sure both are accomplished in a timely manner
Prepare reports for senior management
Consult with senior management on outstanding discovery for heavy-exposure cases and assist staff attorneys and outside counsel in obtaining relevant evidence
Assist in the business goals of the MTA Legal Dept. in whatever manner as required by the General Counsel and Deputy General Counsel - Torts
Work independently and collaboratively as part of a litigation team
Perform other duties as assigned by senior management
Qualification
Required
A baccalaureate degree from an accredited college or university
At least five (5) years' experience in liability claims, investigations, and adjustment, of which two (2) years must have been in a supervisory capacity or a satisfactory equivalent combination of education and experience
Extensive knowledge of torts negligence law and insurance adjusting industry is required
Demonstrated ability to analyze medical records and varied technical information
Proven ability to work independently and collaboratively as part of a litigation team
Strong organizational and problem-solving skills are required
Demonstrated ability to exercise sound judgment and settle claims and lawsuits directly with claimants or their counsel
Excellent oral and written communication skills required
Demonstrated proficiency in Microsoft Office Suite, including Word, Outlook and Excel
Preferred
Extensive knowledge of NYCT bus and subway operations is strongly preferred
A baccalaureate degree from an accredited college or university
At least ten (10) years' experience in liability claims, investigations and adjustment, of which two (4) years must have been in a supervisory capacity or a satisfactory equivalent combination of education and experience
Benefits
Medical, dental, vision and prescription coverage
Pension Plans
Flexible Spending Accounts
Paid vacation, holidays and leave programs
New York’s 529 College Saving Plan
Municipal Credit Union
NYC Transportation pass
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
Funding
Current Stage
Late StageRecent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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