Jacuzzi Group ยท 2 days ago
Quality Assurance Supervisor
Roselle, IL
Full-time
Onsite
Senior Level
$65K/yr - $82K/yr
5+ years expJacuzzi Group is a leading global manufacturer specializing in wellness products. They are seeking a highly skilled Quality Assurance Supervisor to lead quality inspection and assurance activities, ensuring that products meet Jacuzzi standards and customer expectations.
Consumer Goods
Responsibilities
Lead Quality Team: Oversee and guide quality inspectors involved in receiving, in-process, and final inspections. Deliver training, constructive feedback, and mentoring to cultivate a high-performing team
Drive Defect Reduction: Partner with production and engineering to reduce scrap rates and sustain improvements (with an emphasis vacuum forming, foaming, trimming, and packaging)
Investigations & Root Cause Analysis: Lead and document investigations of product non-conformances, customer complaints, and internal/external audit findings using tools such as 5-Why, Fishbone, and DMAIC
Compliance & Standards: Guarantee compliance with Jacuzzi's Quality System requirements, CSA/IAPMO product standards, ASTM/ANSI testing methods, and company standards for the performance of shower pans
Audit & Continuous Improvement: Take the lead in planning and conducting internal audits, supplier assessments, and product assurance evaluations. Propel the implementation of corrective and preventive actions (CAPA) to enhance quality and performance
Process Support: Develop, evaluate, and enhance SOPs, work instructions, inspection techniques, and quality documentation specifically for shower pan processes
Data-Driven Decisions: Track and analyze quality metrics, including scrap rate, rework, and Cost of Poor Quality (CoPQ). Provide regular reports to plant and corporate leadership
Customer Focus: Address quality escalations promptly, collaborate with our customer service team, and guarantee swift resolution of complaints through effective corrective actions
Support New Product Launches: Partner with Engineering to validate first articles, prototypes, and new product designs, ensuring specifications and tolerances are met before release to production
20% domestic travel may be required
Other duties as assigned
Qualification
Required
Bachelor's degree preferred (Engineering, Quality, or related field). Equivalent experience considered
5+ years of quality assurance experience in a manufacturing environment (plastics, composites, or building products strongly preferred)
2+ years of supervisory/leadership experience
Strong knowledge of quality systems, inspection tools, and root cause/corrective action methodologies
Proficiency with Microsoft Office, SPC software, and data analysis tools
Strong interpersonal, leadership, and communication skills
Preferred
Familiarity with ASTM, ANSI, CSA, or IAPMO standards for plumbing/building products preferred
Lean Six Sigma experience (Green Belt preferred)
Proficiency in Spanish is strongly preferred
Benefits
Full benefits: Medical, Dental, Vision, HSA/FSA
401K with matching program
Positive company culture, supportive team/management
Future growth potential into Management role
Company
Jacuzzi Group
Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Jackson
Chief Executive Officer
Leslie Leuschner
EA to the C-Suite (CEO/CFO/CHRO)
Recent News
2023-12-24
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2023-06-12
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