Gotion Inc. · 2 weeks ago
Dealer Development Director (North America)
Manteno, IL
Full-time
Onsite
Director/Executive
$160K/yr - $200K/yr
10+ years expGotion Inc. is a leading power battery technology company based in Silicon Valley, CA, focusing on electric vehicle and energy storage technologies. The Dealer Development Director will lead the establishment and expansion of Gotion-owned dealerships across the U.S. and Canada, overseeing operations, training, and customer experience.
BatteryEnergy ManagementManufacturingProduct Research
Responsibilities
Lead planning, establishment, and expansion of Gotion-owned 4S/SOHO dealerships across North America
Conduct market and location analysis; select sites and define dealership formats
Develop operating models for showroom, sales, service-light, and parts readiness functions
Establish facility standards, operating procedures, staffing plans, and store governance models
Build retail sales capabilities across Gotion-owned stores, including hiring/training and performance management
Partner with sales teams to execute customer meetings, product demos, and in-store engagements
Implement CRM, retail sales tools, and structured sales processes to drive conversion and revenue
Lead design and rollout of Gotion’s showroom concept, ensuring exceptional customer experience
Oversee store layout, product displays, experience flow, and merchandising
Ensure brand consistency across all company-owned retail locations
Develop and deliver training programs for sales teams, product specialists, and customer-facing staff
Maintain training curriculum, onboarding playbooks, product guides, and operational handbooks
Conduct national dealer conferences, regional workshops, and certification programs
Establish baseline service-light capability for all Gotion-owned stores, including safety protocols and diagnostic workflows
Build SOPs for customer communication, basic troubleshooting, and escalation pathways
Ensure consistent customer experience and service quality across all dealership locations
Evaluate, select, and manage external warehouse and 3PL partners to support regional parts storage and distribution
Define stocking requirements, replenishment cycles, safety stock levels, and parts availability KPIs
Partner with Supply Chain to design the regional distribution model, including warehouse selection and logistics routing
Oversee 3PL performance in receiving, storage, pick/pack/ship speed, order accuracy, and inventory integrity
Create operating policies, KPIs, compliance standards, and performance dashboards
Conduct regular audits of store operations, customer experience, and brand compliance
Drive continuous improvements to maximize store profitability, customer satisfaction, and market coverage
Collaborate with Sales, Marketing, Product, Supply Chain, HR, Operations, Finance, and Quality
Align dealership execution with broader commercial, brand, and technical strategies
Lead new initiatives or pilot programs for retail innovation and customer experience
Qualification
Required
10+ years in dealer development, retail operations, channel management, or service network development
Proven experience building or managing company-owned dealerships, retail stores, or service-light centers
Background in EV, automotive, industrial equipment, energy storage, or related sectors
Experience launching new locations, including site selection, buildout, and operational ramp
Experience enabling sales + service-light + customer experience in a retail or dealership environment
Preferred
Experience building a service or dealership network from the ground up
Experience integrating sales + service + parts into a unified dealership model
Experience with external warehouse/3PL selection and oversight
Leadership roles in OEM-owned stores, authorized dealers, service centers, or brand experience centers
Familiarity with CRM, DMS, parts systems, diagnostics tools, or retail service platforms
Company
Gotion Inc.
Gotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan, Singapore and Europe.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chun Wang
Partner & Project Executive Assistant to Global Head of Capital Center
Recent News
Canada NewsWire
2025-11-04
2025-10-23
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