Fiddler AI · 3 months ago
Senior Solutions Engineer (Pre-Sales)(Remote or Hybrid)
Fiddler is a pioneering company focused on building trust in AI applications. As a Senior Solutions Engineer, you will act as a trusted advisor, bridging the gap between Fiddler's AI platform and enterprise customers, while contributing to revenue growth through technical sales engagements.
AI InfrastructureAnalyticsArtificial Intelligence (AI)Big DataEnterpriseMachine LearningSoftware
Responsibilities
Close a percentage of qualified high-priority sales opportunities by owning the technical win, from initial presentation to final validation, ensuring the prospect's technical requirements and business value needs are fully met by the Fiddler platform
Successfully facilitate, scope, and deliver Proof of Concepts, resulting in a clear, documented path for customer production deployment and a final presentation that quantifies Fiddler’s value (e.g., $ savings, % reduction in bias, etc.) for executive stakeholders
Cultivate strong, trusted relationships with technical stakeholders, converting them into internal Fiddler advocates and power users who actively champion our platform's adoption within their organizations
Deliver product feedback and market intelligence (e.g., competitive gaps, feature requests) to the Product team on a weekly basis, resulting in actionable product updates, while also contributing to our public-facing market publications, documentation, and FAQs
Effectively develop and deliver tailored presentations and sales materials that clearly communicate Fiddler’s value proposition, adapting content and style to diverse customer audiences in the absence of a defined playbook
Qualification
Required
Proficient understanding of the Machine Learning and Generative AI space, including AI Operations methodologies and tooling
Innate love of technology and an ability to easily understand and articulate complex technical concepts, coupled with proven coding experience
A history of demonstrable success in technical sales or solutions at the enterprise level, specifically in a pre-sales environment for a minimum of 3 years
Superior presentation skills with the highest degree of comfort and confidence speaking with and influencing technical and non-technical executives and IT management
Thrives in ambiguity and is comfortable without a full picture or pre-set determiners, demonstrating a high degree of flexibility and a proactive approach to filling in the blanks
Possesses the autonomy and self-motivation to take ownership of complex sales cycles, proactively seeking out solutions and pushing boundaries ('Hungry') to go above and beyond for the customer and the sales team
Strong communication skills paired with an empathetic and non-judgmental approach to listening, ensuring customer needs are deeply understood before solutions are proposed
Demonstrates the ability to quickly pivot messaging and materials based on audience needs, creating compelling decks and presentations that resonate with stakeholders at all levels, even in a fast-moving environment
Clearly convey complex information in a structured, compelling way—both in writing and verbally—while managing multiple priorities, tailoring messages to the audience, and ensuring materials and follow-ups are delivered with accuracy and timeliness
Benefits
Unlimited PTO
Competitive pay + equity
Premium health, dental & vision – for you, 100% premiums covered with buy-up options.
401(k) plan
Monthly fitness reimbursement
Paid parental leave
Free annual Caltrain pass
Monthly in-office massages
Fastrak reimbursement
Free lunch Mon–Thurs
Company
Fiddler AI
Fiddler provides enterprise model performance management software that allows monitoring, explaining, analyzing, and improving ML models.
H1B Sponsorship
Fiddler AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (6)
2022 (12)
2021 (8)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$63.8MKey Investors
Dentsu VenturesInsight PartnersHaystack
2024-12-12Series B· $18.6M
2023-07-06Series Unknown
2023-04-13Series Unknown
Recent News
2025-11-04
Company data provided by crunchbase