SpaceX · 3 months ago
Starlink Enterprise Account Manager, Latin America
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $150K/yr
5+ years expSpaceX is actively developing technologies to enable human life on Mars, and they are seeking a Starlink Enterprise Account Manager for Latin America. This role involves managing the customer lifecycle for enterprise channel partners, ensuring successful onboarding, activation, and long-term growth while building trusted relationships with stakeholders.
Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Own the customer lifecycle for a portfolio of enterprise channel partners across Latin America from onboarding and activation through long-term retention, collections, and growth
Drive commercial success by monitoring revenue, past dues, and pipeline; proactively identify risks/opportunities and recommend actions to close gaps
Manage complex operational workflows including large hardware orders, invoicing accuracy, payment collections, customs clearance, and regulatory/tax compliance unique to Latin America markets
Build trusted executive relationships with customer stakeholders (C-level, regulators, technical leads), positioning Starlink as a strategic partner and surfacing growth opportunities
Lead improvements in account workflows by identifying inefficiencies, proposing process and tool changes, and partnering with internal teams to implement them
Act as a regional subject matter expert, coaching peers on market dynamics, compliance nuances, and best practices for managing Latin America accounts
Qualification
Required
Bachelor's degree; OR high school diploma/equivalency certificate and 5+ years of professional business development, operations, engineering, or account management experience
3+ years of experience in account management, customer success, or business operations
1+ year working with enterprise customers in Latin America
Fluent in English and Portuguese
Availability to work extended hours and/or weekends to support time-sensitive partner needs across multiple time zones
Willingness to travel to customer sites and team meetings across the region and U.S
This is not a remote role and requires you to be located around a SpaceX office (Redmond, WA; Hawthorne, CA; or Bastrop, TX)
Preferred
Strong written and verbal communication skills in Spanish
Experience navigating regional challenges (e.g., tax compliance, invoicing regulations, customs, currency exchange or regulatory risk)
Strong communicator with ability to brief internal stakeholders and manage external relationships at multiple levels
Proven success managing complex customer needs across service, hardware, and logistics
Comfort with contract terms, commercial decision-making, and issue escalation
Familiarity with channel models, telecom, hardware/software deployments, or satellite communications
Detail-oriented, organized, and capable of owning ambiguous problems from start to finish
Benefits
Long-term incentives, in the form of company stock, stock options, or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick time in compliance with state and federal law
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Bret Johnsen
CFO
Charles Kuehmann
VP Materials Engineering
Recent News
2026-01-14
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2026-01-14
2026-01-13
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