Brown University Health · 3 months ago
Outreach Program Manager
Pawtucket, RI
Full-time
Onsite
Mid, Senior Level
$63K/yr - $104K/yr
2+ years expBrown University Health is seeking an Outreach Program Manager to oversee the Assertive Community Treatment (ACT) Team that provides community-based services to adults with severe mental illness. The role involves leading an interdisciplinary team, ensuring comprehensive care for clients, and maintaining knowledge of best practices in behavioral health and substance use disorders.
EducationHealth CareMedicalUniversities
Responsibilities
Maintains current knowledge of diagnostic, intervention and treatment strategies that are considered best practice for adults experiencing severe and persistent mental illness and substance use disorders
Facilitates admissions and discharges of clients on team. Assesses to determine program eligibility, engagement in treatment, appropriate level of care, coordination of care, and discharge planning
Assigns client caseloads and ensures all clients receive care in accordance with individualized treatment plan. Coordinates coverage as needed
Facilitates team morning meeting and clinical meeting; ensures collaboration and coordination of care
Supervises staff in providing education and support to clients and their families, regarding diagnosis, treatment options and recommendations, and self-care techniques
Ensures coordination of client care with practitioners involved in client care, including psychiatrist, primary care physician and other medical or clinical practitioners. Facilitates scheduling of appointments
Provides daily, ongoing supervision and support to staff and assists with outreach services as needed including conducting risk assessments and implementing crisis intervention strategies/safety planning to maintain client safety and promote well-being. Escalates care as needed
Assists staff to identify client and family needs (housing, education, vocational, social/leisure, financial, food, transportation, medical, substance, etc.) and make appropriate referrals as needed
Monitors and ensures payor sources for qualifying services, e.g., Medicaid, Title XX, etc. and ensures that authorization processes are in place and correct billing codes/charges are used
Ensures the collection of required data for BHDDH /Gateway and submission of reports within required timeframes. Provides other reports, analyses of data, etc. as requested
Hires, orients, trains, and evaluates program staff according to Gateway Healthcare policy
Provides individual and group supervision to team members and maintains supervision records in accordance with BHDDH regulations and Gateway policies and procedures
Monitors and addresses concerns with staff performance
Assists the finance department in resolving authorization and billing issues
Monitors and ensures compliance with BHDDH regulations and Brown University Health/Gateway policies &procedures
Ensures staff complete documentation in accordance with Gateway’s policies and procedures
Monitors program budget(s) to ensure compliance with revenue and expense targets
Completes administrative tasks of approving payroll, mileage, benefit time, etc
Conducts self in a professional and ethical manner in keeping with Gateway Healthcare policy and professional guidelines on ethical conduct
Performs other duties and responsibilities as assigned or needed
Qualification
Required
Master's degree in related field or RN or licensed independent practitioner (LICSW, LMHC, LMFT, LCDP) preferred
At least 2 years experience supervising program staff
Demonstrated expertise with adults with behavioral health needs
Knowledge of behavioral health disorders, substance use disorders, and chemical dependency treatment in accordance with the core functions of counseling
Knowledge of community resources for clients with behavioral health/substance use disorders
Valid driver's license and use of car during normal working hours or other means of transportation in order to perform the major functions of the job
Automobile liability insurance coverage for vehicle being used in accordance with Center requirements
Ability to effectively present information to supervisor, other members of the treatment staff, and clients and their family members
Ability to define problems, collect data, establish facts, and draw valid conclusions
Demonstrated capacity to maintain an effective working relationship with members of a multi-disciplinary treatment team
Ability to successfully complete all required training and certifications
Oral and written communication skills, including speech, grammar, spelling, and legibility are at sufficient level to ensure effective and appropriate communication
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator
Company
Brown University Health
Brown University Health provides an integrated academic health system offering hospital services, outpatient care and clinical education.
10001+ employees
Funding
Current Stage
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