Harbor · 3 months ago
Chief Operating Officer (COO)
Harbor is a leading provider of mental health and substance use treatment for over 100 years, and they are seeking a dynamic Chief Operating Officer (COO) to provide leadership, vision, and operational excellence across the organization. The COO will oversee Facilities, Human Resources, and IT while driving strategic initiatives in partnership with the CEO and Senior Leadership Team.
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Responsibilities
Provide day-to-day leadership and management aligned with Harbor’s mission, values, and strategic goals
Oversee Facilities, Human Resources, and Information Technology operations, ensuring strong systems, compliance, and support for staff
Collaborate with the CEO, Board, and Executive Leadership Team to develop and execute strategic plans and initiatives
Ensure the effectiveness of operational processes, internal controls, and risk management strategies
Develop and implement operating and capital budgets; ensure sound fiscal management in collaboration with the CFO and CEO
Provide direction, leadership, and consultation for operational departments including Facilities, IT, and HR
Foster an organizational culture of accountability, innovation, and continuous improvement
Motivate, mentor, and develop leaders and staff across operational divisions
Monitor and report on organizational performance metrics to the CEO and Board as requested
Represent Harbor in community, state, and national forums, and with strategic partners
Ensure adherence to regulatory requirements and agency policies in all operational areas
Engage with external partners, vendors, and stakeholders to strengthen Harbor’s infrastructure and growth capacity
Qualification
Required
Master's degree in business, healthcare administration, behavioral health, or related field required
5+ years senior management experience, preferably in behavioral health or nonprofit sector
Demonstrated experience in financial planning, analysis, human resources, information technology, and facilities oversight
Strong background in organizational development, personnel management, budget/resource development, and strategic planning
Understanding of behavioral health payment methodologies, value-based arrangements, and pay-for-performance models
Exceptional problem-solving, analytical, and communication skills
Must have valid driver's license, acceptable driving record, and be deemed insurable through Harbor's vehicle insurance carrier
CPR/First Aid and NCI/CPI Certifications required within 90 days of employment
Benefits
Medical, dental, and vision coverage
Retirement plan with company match
Generous paid time off, sick time, and paid holidays
Tuition and professional license reimbursement programs
Clinical supervision hours offered
Employee referral bonuses
Ability to make a difference in your community!
Company
Harbor
Harbor is a leading mental health services provider in Ohio, empowering individuals for over a century.
Funding
Current Stage
Late StageTotal Funding
$0.12MKey Investors
Techstars
2017-07-14Pre Seed· $0.12M
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