Client Account Manager- Sound Transit jobs in United States
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AECOM · 4 months ago

Client Account Manager- Sound Transit

AECOM is a global infrastructure consulting firm dedicated to delivering a better world. They are seeking a dynamic Client Account Manager to drive business growth for Sound Transit in Seattle, focusing on business development, sales, and strategy to win new and repeat business.

Civil EngineeringConstructionConsultingEnergyGovernmentInformation Technology
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Responsibilities

Fully accountable for all business development activities with Sound Transit
Represent AECOM and serve a point of contact with Sound Transit Leadership
Review and understand AECOM’s obligations on current Sound Transit contracts. Works with Regional Business Line Leader and operations team to facilitate successful project delivery, including rate negotiations strategy
Manage the AECOM Sound Transit Client Account Team. Set strategic direction to business development with Sound Transit
Regularly meet with staff from multiple levels of Sound Transit to obtain feedback on AECOM’s performance, understand and serve needs, and proactively identify opportunities
Position AECOM for pursuits and promote AECOM capabilities in front of the client
Leads preparation of Client Account Plan, coach pursuit teams in the development of winning Opportunity Capture Plans and coordinate resources with Marketing Lead. May serve as capture manager for Enterprise Critical Pursuits
Develop and execute pursuit strategies to increase market share across Sound Transit’s pipeline of opportunities and coordinates pursuits among different disciplines
Monitor client satisfaction and addresses performance issues
Ensure Sound Transit continues to be a sustainable source of repeat business
Work with Regional Business Line Leader and Director of Growth for West Coast, Division Managers, and Pacific Northwest Business Development Leader on development of sales, strategies and opportunities
Develop and executes a Sound Transit focused conference plan. Maintain a high profile with Sound Transit and transportation industry. Attend conferences and workshops to strengthen existing Sound Transit relationships and establish new Sound Transit relationships
Has a keen understanding of industry trends and market drivers
Provides leadership in recruiting, training, and retaining top talent for Sound Transit opportunities and projects

Qualification

Business developmentTransportation industry knowledgeClient relationship managementSales strategyCapture managementLeadership experienceSalesforceTeam-orientedCommunication skillsFast-paced environment adaptability

Required

Bachelor's degree in business, planning, engineering, architecture, or a related field
10 years of professional experience in transportation industry

Preferred

Experience in business development, and strong existing relationships with Sound Transit
Existing relationships within the transportation community in the Seattle region, and active involvement in relevant professional organizations
Demonstrated success in leading and winning proposals with Sound Transit
Team-oriented and able to work in a fast-paced environment with minimal supervision
Strong understanding of best practices in capture process for professional services
Familiarity with Salesforce or other CRM systems
Leadership position with Sound Transit or Sound Transit as a client

Benefits

Medical
Dental
Vision
Life
AD&D
Disability benefits
Paid time off
Leaves of absences
Voluntary benefits
Perks
Flexible work options
Well-being resources
Employee assistance program
Business travel insurance
Service recognition awards
Retirement savings plan
Employee stock purchase plan

Company

AECOM is a global provider of professional technical and management support services to a broad range of markets.

Funding

Current Stage
Public Company
Total Funding
$1.2B
Key Investors
Australian Renewable Energy Agency
2025-07-15Post Ipo Debt· $1.2B
2012-12-31Grant· $0.01M
2007-05-11IPO

Leadership Team

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W. Troy Rudd
CEO
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Sandra Broughton
Corporate Vice President - Global Head of Travel
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