Machine Learning Engineer - Forecasting & Scheduling jobs in United States
cer-icon
Apply on Employer Site
company-logo

Assembled · 10 hours ago

Machine Learning Engineer - Forecasting & Scheduling

positionSan Francisco, CA
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

Assembled is a unified platform that balances human agents and AI for customer support, used by companies like Canva and Etsy. The Machine Learning Engineer will lead the development of ML features for forecasting and scheduling, collaborating with product and design teams to create effective solutions.

Customer ServiceInformation TechnologySchedulingSoftware
check
H1B Sponsor Likelynote

Responsibilities

Lead the architecture and delivery of new ML features end-to-end: research → prototype → production
Drive technical roadmaps, code reviews and design sessions to share your knowledge with the rest of the team
Mentor engineers, unblock thorny problems and act as subject-matter expert for data science topics
Collaborate with Product and Design to turn unclear customer problems into shippable solutions

Qualification

Machine LearningTime-series forecastingAWSTyped backend languageTechnical leadershipProduct mindsetKubernetesTerraformReact empathy

Required

5+ years shipping production time-series forecasts or similar ML systems
Proficient in a typed backend language (Go, Java or Rust) and comfortable with Python for research
Experience owning services in AWS or similar cloud
Demonstrated technical leadership: design docs, trade-off decisions, mentoring, incident ownership
Product mindset: ability to balance model accuracy, latency, cost and user experience

Preferred

Prior work on large-scale scheduling or optimization problems (e.g. nurse-rostering)
Exposure to Kubernetes, Terraform or CDK
Front-end empathy; willing to tweak a React component when needed

Benefits

Generous medical, dental, and vision plans.
Paid company holidays, sick time, and unlimited time off.
Monthly credits to spend on professional development, general wellness, Assembled customers, and commuting.
Paid parental leave.
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices.
401(k) plan enrollment.

Company

Assembled

twittertwittertwitter
company-logo
Assembled is a workforce management platform that helps modern organizations scale customer support teams.
dateFounded in 2018
location
San Francisco, California, USA
people-size51-200 employees
web-link
https://www.assembled.com

H1B Sponsorship

Assembled has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (4)
2022 (2)
2021 (1)

Funding

Current Stage
Growth Stage
Total Funding
$70.7M
Key Investors
New Enterprise AssociatesEmergence CapitalStripe
2022-05-26Series B· $51M
2021-03-11Series A· $16.6M
2020-03-11Seed· $3.1M

Leadership Team

leader-logo
Ryan Wang
Co-founder/CEO
linkedin
leader-logo
John Wang
Cofounder and CTO
linkedin

Recent News

Built In
3 Women Engineers Share Their Experiences Working in Tech
2025-08-27
Business Wire
Enterprise Workforce Management Market Analysis Report 2025 Featuring Aspect, Assembled, Bright Pattern, Calabrio, NICE, and Verint Systems - ResearchAndMarkets.com
2025-06-21
Talk Business & Politics
Jotto Desk to consolidate into 80,000-SF Rogers facility
2024-05-20
Company data provided by crunchbase