Chowbus · 3 months ago
Director of Product (Payments)
Chowbus is a company focused on enhancing the restaurant payment experience, and they are seeking a Director of Product for Payments. In this role, you will lead the payments strategy, oversee platform partnerships, and ensure compliance while optimizing costs and improving transaction processes.
Delivery
Responsibilities
Payment Platform Integrations: Payment platform collaboration and integrations to power reliable, scalable payment experience
Clearing & Settlement: Define payout and settlement standards and drive clear, merchant-facing transparency
Financial Reconciliation: empower reconciliation to support accurate closes and audits
Fraud & Compliance: Establish a risk and compliance framework (incl. PCI/EMV baselines) to reduce exposure while staying audit-ready
Funds Flow & Ledger Platform: Build a high-integrity funds and ledger foundation for splits, balances, fees, and reporting
Cost Optimization: Improve auth rates and lower blended costs via policy and routing strategies
Qualification
Required
6 years in payments/fintech/retail product; 3 years leading PMs; restaurant/POS a plus
Solid knowledge of acquiring/gateway/clearing/settlement and card-scheme rules; familiar with PCI/EMV security baselines
Ability to define and execute product strategy and vision, align it to company goals, and drive market research, competitive analysis, and customer insights to identify opportunities and growth
Strong data-driven execution and cross-functional leadership
Exceptional communication, presentation, and interpersonal skills—able to convey complex concepts to both technical teams and executives
Fluent English
Preferred
Experience with integrating with payment platforms such as Stripe or Adyen, is a plus
Mandarin is a plus
Benefits
Medical, dental, and vision insurance
401(k)
100% employer-paid Short-Term Disability (STD)
100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
Company holidays
Birthday off
Paid Parental Leave
Flexible Paid Time Off (PTO)
Employee Assistance Program (EAP)
Company
Chowbus
Chowbus is a fast growing, well-funded food startup headquartered in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are.
H1B Sponsorship
Chowbus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (9)
2023 (5)
2022 (10)
2021 (13)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-24Acquired
Recent News
Business in Vancouver
2024-04-08
Company data provided by crunchbase