Sierra · 4 months ago
Product Manager, Agent Development
New York, NY
Full-time
Onsite
Senior Level
$170K/yr - $350K/yr
5+ years expSierra is creating a platform to help businesses enhance customer experiences with AI. The Product Manager, Agent Development will build and ship AI agents, engage with customers to understand their needs, and shape the product roadmap in collaboration with engineering and product development teams.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day
Engage with customers: In the role, you will engage with all levels of our customers’ businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra’s agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers
Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers
Qualification
Required
5-7+ years experience in product development of highly technical products
Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager
Experience crafting and tailoring a message for potential customers, including executives
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments
Degree in a technical or related field, or equivalent professional experience
Preferred
AI-related experience (experience with product development for AI agents a plus)
Some coding experience with React, Typescript, and Go
MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles)
Past roles that interface with end customers to influence software development
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
201-500 employees
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Leadership Team
Bret Taylor
Co-Founder
Recent News
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-01-23
2026-01-22
Company data provided by crunchbase