L+M Development Partners LLC · 4 months ago
Social Services Liaison (On-Site)
Lower East Side, New York, NY, USA
Full-time
Onsite
Mid Level
3+ years expL+M Development Partners LLC is an industry leader in management and real estate operations, overseeing a vast portfolio of residential properties. They are seeking a Social Services Liaison to serve as a bridge between community agencies and residents, providing support, referrals, and promoting independent living for at-risk populations within subsidized multifamily properties.
ConstructionProperty ManagementReal Estate
Responsibilities
Runs weekly meetings with contracted social service agency
Oversight of contracted social service agency
Refers residents to general case management and referral services
Attends weekly and monthly clinical and management meetings as assigned
Maintains a Resource Directory that includes a listing of state and/or local service providers that residents can contact for assistance
Maintains current and consistent service delivery notes
Refers and links residents to desired or required supportive services in the general community
Educates residents on service availability, application procedures, job training, etc. Advocate for residents in these areas
Monitors and report ongoing services from community agencies as assigned
Helps resident build networks with other residents, family, and community
Provides training to residents regarding tenant rights and obligations
Consults and work with tenant associations in identifying residents’ needs, advocacy efforts while developing educational and wellness programs
Provides support and crisis intervention – ACS cases, police calls, orders of protection, etc
Keeps internal and external customers informed while following up on issues to completion
Provides intensive resident engagement for special projects while meeting deadlines – No Access/HQS, Relocations, Hoarding, etc
Answers telephone, inquiries, and any questions that pertain to property and set appointments
Meet with agencies and other resources
Completes resident folders as required
Completes regular and special reports and duties as directed
Assist other members of the property team as directed or needed
Qualification
Required
Bachelor's Degree in social work required
3+ years within the social service field
Proficiency in MS Office Suite including Word, Excel, and Outlook
Verifiable experience in direct social service delivery working with elderly people or persons with disabilities
Demonstrated experience with crisis intervention
Demonstrated working knowledge of supportive services and resources, geriatric support, and assistance programs
Ability to effectively interact with a diverse tenant population and other stakeholders
Proficient listener with excellent interpersonal skills, including tact, diplomacy, and a courteous and positive demeanor when dealing with residents, co-workers, and the public
Highly organized, patient, thorough, demonstrate a committed work ethic, and eager to work as part of a team
Strong organizational skills with attention to detail and demonstrated ability to keep accurate records
Must have excellent oral and written communication skills
Ability to work independently and as part of a team with limited supervision
Preferred
Master's Degree in Business Administration, Social Work, or related field
Proven experience in program management within residential tenant environment
Ability to proactively anticipate and solve problems
Able to speak Spanish
Benefits
Competitive compensation and benefits
Company
L+M Development Partners LLC
At L+M Development Partners, working together to build stronger communities is our mission.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa Gomez
Chief Executive Officer
Ron Moelis
Chairman & Co-Founder
Recent News
Crain's New York Business
2025-09-10
Crain's New York Business
2025-09-04
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