Citizens · 2 hours ago
Private Bank Commercial Operations Loan Closer II
Citizens is a company focused on making a difference for various industries and consumers. The Commercial Operations Loan Closer II will play a vital role in ensuring the closure and documentation of complex loans, particularly in Commercial Real Estate and small business financing, while also managing compliance and operational risks.
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Responsibilities
Knowledge of Federal regulations, loan documentation terms and conditions including credit agreements, notes, guarantees, and collateral is required as you will act as a gate keeper for certain compliance and reporting requirements
Responsible for ensuring loans are closed and documented in accordance with the Citizens credit approval procedure
Accurately booking the loan to the loan accounting system
Successfully manage a loan pipeline of 25 transactions; communicating clearly and timely to partners and customers on status and conditions
Supports regular program activities such as SBA 1502 reporting, internal and external reviews and procedure review and maintenance
Perform appropriate due diligence tasks, review operational risk components, and ensure conditions precedent are met prior to closing or funding a loan
Effectively work with sales partners, customers, legal counsel, and third parties to clear all pre-closing conditions including environmental reports, appraisals, flood determinations, lien positions and title work
Possess strong verbal and written communication skills in order to interact efficiently and effectively with internal business partners, legal counsel and clients
Reconcile Loan Accounting Recon account for assigned loans
Manage and clear post-closing legal documentation exceptions in compliance with bank policy
Implement effective controls and proactively initiate action over key client indicators and managing loan closings within established Key Performance Indicators (KPI's)
Provides exceptional customer service while adhering to Bank policies and controls and regulatory requirements to mitigate operational and reputational risk
Qualification
Required
3+ years of relevant experience in a business/commercial lending environment with knowledge of CRE, C&I and/or SBA lending, practices and policies
3+ years customer service experience
3+ years computer skills- ability to work with desktop applications and systems
Knowledge of commercial banking documentation
Exceptional customer service and communication skills
Solid understanding of commercial real estate transactions
Self-starter with the capacity to work independently with minimal supervision
Highly motivated and team-oriented
Ability to manage and resolve moderately complex problems
Excellent time management skills with the ability to effectively manage a pipeline of credits, independently prioritizing activities
Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment while maintaining service level agreements
High School or equivalent (GED) required
Preferred
Associate's Degree or higher is preferred
Experience with AFS, Relay, Laser Pro and Salesforce are all pluses
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Recent News
Providence Business News
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2025-12-16
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