Tatte Bakery & Cafe · 3 months ago
Senior HR Business Partner -NY Market
Tatte Bakery & Cafe is expanding across the Tri-State region and is seeking a Senior HR Business Partner & Employee Relations Lead. This role serves as a strategic partner to field and regional leaders, managing employee relations, compliance, and risk mitigation while ensuring a consistent, values-driven approach to people practices.
E-CommerceRestaurants
Responsibilities
Serve as the primary HR leader across the Tri-State region, partnering closely with RVPs, District Managers, and Café GMs to align people strategies with business priorities
Translate operational and cultural goals into actionable HR strategies that drive performance, engagement, and operational excellence
Advise senior leaders on org design, workforce planning, & succession strategies to support market growth
Lead all employee relations case management across the Tri-State region
Conduct and oversee investigations related to discrimination, harassment, retaliation, misconduct, and policy violations
Provide expert guidance on corrective action, progressive discipline, and performance management
Maintain comprehensive documentation and ensure consistent, fair, and legally compliant outcomes
Partner with Legal and Compliance to proactively identify and mitigate labor risk
Serve as Tatte's regional expert on NYC and NYS labor laws including Fair Workweek, Wage Theft Prevention, Paid Safe and Sick Leave, Lactation Law, and Predictive Scheduling
Audit practices and systems to ensure full compliance across cafés
Partner with central Compliance and People Ops teams to design preventive controls, policy updates, and training initiatives
Lead all HR/ER readiness activities for new cafe openings in NYC, NJ, and CT
Oversee compliance setup, onboarding, pre-opening staffing, and leadership coaching for new units
Build repeatable HR/ER playbooks and onboarding frameworks to support market scale
Coach cafe & district leaders on values-based leadership, conflict resolution, and performance conversations
Partner with L&D to identify and deliver ER-focused and leadership capability training
Reinforce Tatte's mission and values in all people practices to strengthen belonging, accountability, and inclusion
Develop/maintain dashboards tracking turnover, ER trends, compliance incidents, & engagement indicators
Analyze data to identify root causes and recommend proactive interventions
Present insights to senior leaders to guide decision-making and continuous improvement
Partner with Talent Acquisition, L&D, Compliance, and Operations Services to ensure alignment on policies, practices, and communications
Represent the Tri-State market in enterprise People & Culture initiatives such as performance calibration, engagement survey actioning, and onboarding evolution
Qualification
Required
7-10+ years of progressive HR experience, including 3+ years in a Senior HRBP or ER-focused leadership role
Deep expertise in NYC/NY/NJ/CT employment laws and hospitality compliance (Fair Workweek, Wage Theft Prevention, Paid Leave)
Proven track record of managing complex employee relations investigations in multi-unit hospitality or retail environments
Experience opening and supporting new cafes or restaurants in NYC with full HR accountability
Strong coaching, communication, and influence skills across all organizational levels
Preferred
Bachelor's degree in HR, Business, Hospitality, or related field
SHRM-CP, SHRM-SCP, or PHR certification
Experience with HRIS (UKG), LMS, or case management systems
Bilingual in Spanish strongly preferred
Benefits
Medical, Dental, and Vision Insurance
401K Plan (with vesting match)
Paid time off
Free EAP services
Free beverages and generous meal discount
Company
Tatte Bakery & Cafe
Tatte Bakery & Cafe baking 20 hours a day in her home kitchen and selling her delicious creations to Boston farmers' markets.
Funding
Current Stage
Late StageRecent News
2025-05-05
2025-02-04
2025-01-11
Company data provided by crunchbase