Saltwater Signworks · 3 months ago
Project Coordinator for Sign Industry
Saltwater Signworks is a local, family-owned sign company in Wilmington, NC, seeking a detail-oriented, customer-focused coordinator to join their growing team. The role involves managing customer experiences from intake to completion, ensuring projects are organized and on track, while providing excellent customer service throughout the process.
Printing
Responsibilities
Answer phones, greet customers, and handle project intake with professionalism
Prepare quotes and estimates with accuracy and attention to detail
Read and interpret sign permit requirements/lease requirements and ensure compliance
Coordinate timelines between design, production, and installation teams
Communicate with customers throughout the process, ensuring excellent service delivery
Use sign industry software to manage projects and track progress (training provided)
Juggle multiple priorities in a fast-paced environment
Qualification
Required
Previous customer service or sales support experience
Strong organizational skills and attention to detail
Ability to manage multiple projects at once
Excellent phone and communication skills
A positive, service-driven attitude — passionate about creating a great customer experience
Willingness to learn sign industry software and processes
Benefits
Career Growth
Young Company
Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Vision insurance
Company
Saltwater Signworks
Saltwater Signworks is an independently owned and operated full-service sign company.
Funding
Current Stage
Early StageCompany data provided by crunchbase