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CLA (CliftonLarsonAllen) · 1 day ago

HR Director- Client Engagement

Quincy, MA

Full-time

Onsite

Director/Executive

$124K/yr - $202K/yr

10+ years exp

CLA (CliftonLarsonAllen) is a top 10 national professional services firm dedicated to creating opportunities for clients, people, and communities. They are seeking an HR Director to manage client engagements and lead the Talent Solutions team, providing tailored HR solutions and strategic guidance.

AccountingConsultingOutsourcing

Growth Opportunities

Responsibilities

Serve as the primary point of contact for clients, build strong relationships and drive high levels of client experience and satisfaction

Collaborate with clients to understand their business objectives, challenges, HR needs, and provide strategic guidance

Oversee multiple client engagements, supporting on-time and quality delivery of HR solutions

Adhere to service-level agreements and ensure all HR deliverables comply with relevant laws, regulations, and industry standards

Monitor client feedback and continuously improve engagement strategies to exceed client expectations

Design and implement innovative HR solutions tailored to client needs

Stay updated on HR trends, technologies, and best practices to offer cutting-edge solutions

Identify market trends and opportunities to expand service offerings and clients

Responsible for driving growth in existing client engagements

Lead, inspire, and mentor Sr.HR Generalists, HR Generalists, and HR Coordinators on your engagement team

Assist in hiring, coaching, performance, and onboarding of team members

Foster a collaborative and inclusive team culture that emphasizes professional growth, innovation, and accountability

Identify skill gaps and provide training and coaching to upskill team members, ensuring alignment with evolving client needs

Support family members Inspired Careers

Set clear performance objectives and conduct regular evaluations to track team progress and address challenges

Develop and manage budgets for client engagements, ensuring profitability and operational efficiency

Optimize processes and workflows to enhance the quality and scalability of HR consulting and outsourcing services

Analyze key performance indicators (KPIs) to measure the success of HR initiatives and client engagements

Own the billing process for your client engagements and collaborate with CLA Client Relationship Leaders (CRLs) to ensure that project work billings are accurate and up to date, ensuring that they are compliant with client contracts and CLA policies and procedures

Understand firm policies and controls around independence and implement procedures to protect the firm and our clients

Identify sensitive issues and consult with firmwide service specialists as needed

Qualification

HR certificationsClient engagementHRIS systemsTeam leadershipBudget managementOperational efficiencyMicrosoft OfficePerformance evaluationCoachingCollaboration

Required

10 years of relevant experience is required

Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree

A minimum of one of the following HR certifications is required or the ability to obtain 180 days of hire: SPHR, SHRM-CP, or SHRM-SCP certification

Advanced Microsoft Word, Excel, PowerPoint, and other Office products

Preferred

Degrees in Human Resources Management, Business, or related field preferred

Master's degree or MBA preferred

Experience with the HRIS systems such as is preferred: ADP Run, ADP Workforce Now, Gusto, SAP SuccessFactors, Workday, Oracle Fusion Cloud, and Rippling

Benefits

Flexible PTO (designed to offer flexible time away for you!)

Up to 12 weeks paid parental leave

Paid Volunteer Time Off

Mental health coverage

Quarterly Wellness stipend

Fertility benefits

Health, dental, vision, 401k and much more

Company

CLA (CliftonLarsonAllen)

Glassdoor3.9

CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, outsourcing, audit, tax, and consulting services.

Founded in 1960

Minneapolis, Minnesota, USA

5001-10000 employees