Apply on Employer Site

TerrAscend · 3 months ago

Hiring Event: Part-Time Wellness Associates in Cumberland, MD ( THIS WEEK!)

Cumberland, MD

Part-time

Onsite

Entry Level

$16/hr - $16/hr

1+ years exp

TerrAscend is a trusted, award-winning cannabis retail brand with locations across several states. They are seeking Part-Time Wellness Associates to assist patients and customers with cannabis recommendations, maintain product knowledge, and provide excellent customer service practices.

CannabisClinical TrialsHealth CareMedicalPharmaceutical

No H1B

Responsibilities

Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration

Management of patient records through the systems

Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate

Maintain knowledge of state regulatory requirements and guidelines

Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security

Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs

Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines

Complete the required state mandated training program

Any other tasks assigned by Management