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Beyondsoft · 3 months ago

Robotics Field Engineer

US-ID-Kuna

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

Beyondsoft is a leading mid-sized business IT and consulting company that focuses on innovation and technology solutions. They are seeking an experienced Robotics Field Engineer to support client deployments, ensuring safe operation and maintenance of robotics equipment while collaborating with various teams throughout the deployment phases.

ConsultingInformation TechnologyOutsourcingSoftware

Responsibilities

Conduct regular risk assessments and provide recommendations for mitigating potential hazards

Provide training and guidance to robotics operators, technicians, and other stakeholders on safe operating procedures and best practices

Investigate incidents and near-misses, and develop corrective actions to prevent recurrence

Collaborate with cross-functional teams to integrate safety considerations into robotics design, development, and deployment

Service robotics equipment and ensure any issues are resolved in a timely manner to minimize downtime and maintain operational efficiency

Provisioning new robotics equipment and repositioning equipment across the data centers as needed. Enforcing tug utilization standards (how many racks = robotics needed)

Conduct site-by-site status assessments to ensure readiness for robotics deployment

Develop and implement detailed project schedules by robotic type

Create comprehensive training programs for operators, maintenance personnel, and supervisors

Train operators on safe and efficient operation of new equipment

Train personnel on equipment maintenance requirements and procedures

Train supervisors on equipment operation, maintenance, and troubleshooting

Introduce and deploy maintenance portal at each site with robotics

Collaborate with cross-functional teams to conduct site acceptance testing

Identify and troubleshoot any issues that arise during testing

Monitor and analyze key performance indicators (KPIs) such as: Equipment Utilization Rate, Downtime, Maintenance Costs, Safety Incidents, Throughput (original SAT vs operational in practice), Cycle Time (original SAT vs operational in practice), Vendor performance/Warranty (tracking of warranty work orders and estimated hours)

Qualification

RoboticsLinux command lineTroubleshootingTraining program developmentSafety programsCustomer service skillsDC/Server room experienceTime management

Required

Bachelor's degree or higher in Computer Science, Computer Engineering, IT, or equivalent combination of education and experience

Experience of Linux command line (at least understands basics)

Basic ability to troubleshoot complex software / hardware configuration problems

Ability to function effectively in a fast-paced environment and manage continuously changing business needs; excellent time management skills required

Preferred

Experience of training program is a huge plus

Any customer service skills is good to have

Experience around safety programs is advantage

Background in robotics-related tasks is preferred

DC/Server room experience is good to have

Benefits

15 days per year of Paid Time Off (PTO).

8 paid holidays + 1 personal floating holiday

401(k) retirement plan with company match.

Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.

Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Company

Beyondsoft

Glassdoor3.2

Beyondsoft Consulting is a leading global mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Founded in 1995