Apply on Employer Site

CAMBA · 3 months ago

Program Manager, Putnam Court Supportive Housing

Brooklyn, NY

Full-time

Onsite

Mid, Senior Level

$70K/yr - $75K/yr

CAMBA is a community organization that provides holistic services to help struggling New Yorkers stabilize their lives. They are seeking a Program Manager to oversee program operations at Putnam Court, ensuring quality service delivery to clients and managing direct reporting staff.

Health CareNon ProfitProfessional ServicesSocial

Responsibilities

Communicate with peers in other CAMBA programs on issues related to client progress and best program practices

Work with direct reporting staff to set staff performance targets in accordance with contract requirements

Develop and document all program activities

Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently

Participate in start up activities including marketing and lease up, program development and implementation etc

Access community resources for clients

Ensure that all apartment vacancies are filled within 4-6 weeks

Oversee all program operations and manage direct reporting program staff and their subordinates

Develop and implement Quality Assurance measures to ensure quality service delivery to clients

Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards

Coordinate and supervise programmatic activities of direct reporting staff

Observe direct reporting staff

Conduct program progress reviews with staff

Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use

Analyze program and demographic data to make programmatic improvements

Oversee onsite and organize offsite training opportunities for professional development of staff

Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues

Complete incident reports when required

Participate in staff/funder/outside agency meetings as requested

Review and sign time sheets

Prepare performance appraisals for direct reporting staff

Immediately report to the appropriate Senior Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability

May interact with funders

May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources)

Qualification

Licensed degreeClinical supervision experienceSupportive housing knowledgeHousing issues experienceGroup facilitation experienceData analysisCommunication skillsTeam management

Required

Licensed Master's degree in Social Work, Psychology or a related field. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy)

Obtain 'Criminal History Checks' (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance

Ability to maintain fingerprint clearance throughout the duration of employment

As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report

Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs

Experience developing and facilitating groups

Knowledge of supportive housing services operations