Massage Heights Indianapolis · 3 months ago
Guest Service Consultant - Front Desk
Massage Heights Indianapolis is a national franchise focused on providing therapeutic massage and skincare services. They are seeking a Guest Service Consultant to educate guests about services, achieve sales targets, and deliver exceptional customer service while promoting the benefits of massage therapy.
Health Wellness & Fitness
Responsibilities
Educate guests confidently and effectively about services and products
Achieve monthly sales targets for individuals and Retreats
Provide exceptional service by listening, communicating, and responding to guest’s needs
Excellent phone etiquette with an upbeat tone and strong articulation
Promote the therapeutic benefits of regular massage therapy and skin therapy
Develop and maintain positive relationships with members of the team and guests
Qualification
Required
Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings
Benefits
401(k)
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Vision insurance
Professional and Safe Environment
Flexible Schedules
Steady Book of Business
Beautiful Treatment Rooms
Massage Heights Family Fund
Paid Training
Digital Work Environment
Employee Discounts
Competitive pay with tips, commission, and bonus opportunities!
Company
Massage Heights Indianapolis
Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
Funding
Current Stage
Growth StageCompany data provided by crunchbase