Massage Heights Indianapolis · 3 months ago
Membership Sales Manager
Towne Lake, TX
Full-time
Onsite
Entry, Mid Level
$28K/yr - $28K/yr
2+ years expMassage Heights Indianapolis is seeking a Membership Sales Manager to join their leadership team. The role involves overseeing membership sales operations, training team members, and enhancing guest loyalty while promoting the Massage Heights brand.
Health Wellness & Fitness
Responsibilities
Directly supervise and be accountable for all aspects of Retreat membership operations, from driving revenue and profitability, ensuring brand systems and processes are adhered to with consistency through each shift
Recruit, hire, train, develop and retain top talent
Effectively create and manage team member schedules to ensure proper execution of daily operations
Set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals
Dedicate time to work the floor to provide your team with in-the-moment coaching
Create an environment that is passionate about providing supreme guest service
Focus on building guest loyalty by consistently following the proven operating system of Massage Heights
Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand’s Mission, Core Values and Strategies
Plan, prepare and execute events to promote Massage Heights in your area
Conduct the necessary marketing activities to drive leads
Develop partnerships with local businesses in your area
Qualification
Required
Minimum 2 years membership-based service and/or retail management experience
Experience managing hourly wage employees
Self-starter mentality with strong leadership, organization, communication and interpersonal skills
Must have proven track record as a top performer in sales
Possess excellent interpersonal and communication skills
Experience in training, coaching, and conflict resolution
Strong leadership and excellent organizational skills
People oriented with strong customer service
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate working knowledge of computers and standard software
Basic business math skills
Professional appearance
Reliable Transportation
Must be able to work varied hours to include weekends, evenings, holidays, etc
Benefits
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
Company
Massage Heights Indianapolis
Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
Founded in 2017Indianapolis, Indiana, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase