Massage Heights Indianapolis ยท 3 months ago
Future Opening: Assistant Retreat Director
Stonecrest, GA
Full-time
Onsite
Entry, Mid Level
2+ years expMassage Heights Indianapolis is seeking an Assistant Spa Director to help build and guide the team in providing exceptional guest service and promoting a balanced lifestyle. The role involves supervising Retreat operations, assisting with employee management, and ensuring the execution of brand systems and processes.
Health Wellness & Fitness
Responsibilities
Assist with recruitment, hiring, training, developing, and retaining employees
Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales
Manage team member schedules to ensure proper execution of daily operations
Collaborate with the Spa Director to set individual team member and overall Retreat goals
Create an environment that is passionate about providing awesome guest service
Build guest loyalty by consistently following the proven operating system of Massage Heights
Qualification
Required
Minimum 2 years of proven sales or retail management experience
Self-starter mentality with leadership, organization, communication, and interpersonal skills
Experience in training, coaching, and conflict resolution with employees
Working knowledge of computers and standard software
Basic business math skills
Preferred
Hands-on experience with Zenoti or similar spa POS software systems
Understanding of spa environment and massage and skincare services
Experience working in a franchise model
Benefits
Personal and Career Development
Robust Leadership Training
Beautiful Retreat
Massage Heights Family Fund
Employee Discounts
Digital Work Environment
Company
Massage Heights Indianapolis
Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
Founded in 2017Indianapolis, Indiana, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase