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PulteGroup · 2 hours ago

Customer Care Intern (Multiple Locations)

Savannah, GA

Internship

Onsite

Intern

$20/hr - $22/hr

Start in 2026 Summer

PulteGroup is one of the nation’s largest homebuilders, dedicated to building trust, innovation, and a culture where team members thrive. The Customer Care Intern will support field managers and supervisors in coordinating homeowner assessments and service requests, while also ensuring high-quality completion of work orders and maintaining positive customer relationships.

ConstructionHome ImprovementReal EstateResidential

Growth Opportunities

Responsibilities

Support Field Managers and supervisors by coordinating homeowner assessments, service requests, and workflow processes

Evaluate issues, perform root-cause analysis, and determine corrective actions, including minor adjustments or repairs

Oversee trade partners to ensure timely, high-quality completion of work orders, while managing accountability, back charges, and payment approvals within limits

Create and sustain positive customer relationships by maintaining clear communication, demonstrating professionalism, and adhering to legal and company protocols

Qualification

Customer relationship managementVerbalWritten communicationExcelMicrosoft TeamsLearning agilityCuriosityInterest in constructionOrganization skillsMotivationTeamwork

Required

High School diploma, GED, or equivalent education required

Must be at least 18-years of age

Must have authorization to work in the United States

Our various Operations Internships are ideal for candidates pursuing a number of degrees including Business Administration, Finance, Construction Management, Engineering, Project Management, Marketing, Communication, Finance, Architecture, or similar degree

Must be enrolled as an undergraduate or graduate student at the time of application or must have graduated the semester immediately preceding the start of the internship

Minimum of sophomore status

Curious and coachable, personable, and patient, action-oriented and accountable

Motivated and enthusiastic about doing great work

Professional verbal and written communication skills

Strong tech-savvy competency; experience with Excel and Microsoft Teams specifically

Strong organization skills, self-motivation, and learning agility to learn and adapt quickly in a fast-paced environment

Bias for action and desire to make a meaningful difference alongside our current teammates

Preferred

Rising juniors, rising seniors, or graduate students preferred

Minimum cumulative GPA of 2.5 at time of application or graduation preferred

Strong interest in the homebuilding, real estate, and/or construction industry as a preferred career field

Added plus are students who are involved in extracurricular activities outside of their curriculum responsibilities (i.e., student organizations, leadership roles, student athletes, NAHB student competition, etc)