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Mitsubishi Chemical America · 3 months ago

Senior Sales Account Manager, Thermoset Composite Materials

Irvine, California

Full-time

Onsite

Senior Level, Lead/Staff

$135K/yr - $155K/yr

10+ years exp

Mitsubishi Chemical Carbon Fiber and Composites, Inc. is seeking a Senior Account Manager for their prepreg thermoset composite product lines. The role is focused on driving sustainable business growth, managing customer relationships, and collaborating with various stakeholders to enhance sales revenue and profit margins.

3D PrintingChemicalIndustrialManufacturing

Responsibilities

Help drive company goals by developing new, profitable and sustainable business growth for the product line

Develop new project/customer pipeline that is maintained in Salesforce

Support cross-functional global teams to implement & develop new products

Manage sales forecasting quarterly for assigned customers

Support market intelligence inquiries & initiatives

Monthly & quarterly reporting on progress of key initiatives

Quotes projects & negotiates pricing with customers

Support legal team to achieve customer agreements with NDA, GT&C, etc

Collaborates with sales department, sales administrators, purchasing agent, distribution, quality and other internal and external department employees as needed to support business growth

Quotes prices and support credit term management for orders obtained

Communicates customer date of delivery estimates based on best information available from the company’s production and delivery schedules

Investigates and negotiates to resolve customer complaints, issues & claims

Develops & Maintains a high level of product and industry market knowledge

Represents the company at trade association meetings and events to promote company products and services

Exhibits exemplary safety, conduct & integrity at all times that contributes to the establishment and attainment of a positive, safe, and team-oriented environment

Additional miscellaneous projects may be assigned as requested by senior management

Qualification

Composite materials experienceERP software experienceProject managementChange managementComplianceRisk managementAS9100 guidelines knowledgeAnalytical thinkingStrategic visionData analysisCommunication skills

Required

Bachelor's Degree: B.A. or B.S from a four year college or university

Min 10 yrs in composite materials industry preferred

ERP software experience (Sage, Salesforce, SAP, workday) highly desired

Demonstrated ability to manage complex projects, including timeline management to deliver results

Facilitate change management efforts by communicating proposed improvements, obtaining buy-in from stakeholders, and ensuring successful implementation

Experience supporting compliance & regulatory requirements for risk management

Awareness of AS9100 guidelines and other requirements needed for this role

Background Prepreg thermoset products preferred

Strong problem-solving and analytical skills with the ability to collect, interpret, and present data to drive business development

Excellent communication skills (written and oral), with the ability to convey technical concepts to non-technical stakeholders and influence decision-making

Proficiency in Microsoft office (Word, Excel, PowerPoint) is required

Ability to align business development improvement initiatives with the broader strategic goals of the organizations

Strong knowledge of using technical data to understand end user product needs