Apply on Employer Site

Birdy Grey · 2 hours ago

Integration Analyst

United States

Full-time

Remote

Mid Level

4+ years exp

Birdy Grey is a direct-to-consumer brand that celebrates friendships during weddings. They are seeking a detail-oriented Integration Analyst to ensure the operational health and seamless data flow across their e-commerce and fulfillment systems, focusing on system administration, troubleshooting, and integration solutions.

E-CommerceFashionWedding

No H1B

Responsibilities

Analyze business processes and technical needs across teams to define clear integration requirements for new features and system enhancements

Recommend and design logical integration solutions and perform detailed data mapping between source systems and target systems to ensure consistency and accuracy

Implement and maintain integration workflows primarily using iPaaS/middleware platforms and system configuration tools

Assist the Product Manager and Engineering Manager with user provisioning, permissions, and routine maintenance tasks within the ERP and connected systems to ensure operational security and stability

Proactively monitor the health of all data flows and integrations between Shopify, Fulfil, Aftership, WMS, Master Data, and 3PL + Returns partners

Own the diagnosis and resolution of complex data flow errors and system issues. Perform root cause analysis to identify underlying causes and recommend long-term configuration or design fixes

Perform manual and automated API calls and testing to validate the integrity of data exchange and ensure endpoints are functioning as expected

Support the management and synchronization of product master data across all integrated platforms in concert with the Platform Operations team

Design and execute detailed test cases (manual and automated) to validate the effectiveness and integrity of all integration solutions before deployment

Create and maintain comprehensive technical documentation, including integration specifications, data flow diagrams, test plans, and runbooks for common system issues

Qualification

IPaaS systemsE-commerce platformsREST/GraphQL APIsSQLPythonSystem AdministrationData MappingTroubleshootingTechnical DocumentationCommunication Skills

Required

Bachelor's Degree Required

4+ years experience in an Integration Analyst, Technical Support Engineer, Systems Administrator, or a similar role focused on application and data integration

Deep expertise in configuring, monitoring, and managing integrations within iPaaS systems (e.g., Zapier, Make, n8n, Celigo, etc.)

Strong working knowledge of e-commerce platforms (ideally Shopify Plus), ERPs (Fulfil/NetSuite preferred), and WMS systems

Experience working with REST/GraphQL APIs, JSON, and API testing tools (e.g., Postman)

Proficiency with query languages (SQL) for data extraction, analysis, and validation. Solid understanding of data mapping and ETL/ELT concepts

Proficiency with low code/automation tools (e.g., Airtable, Retool)

Proficiency with scripting languages (Python or Node) for minor automation or data transformation tasks

Proficiency with git and version control

Proven ability to analyze complex data flows, troubleshoot issues to the root cause, and propose effective, long-lasting solutions

Excellent written and verbal communication skills for documenting specifications and communicating technical issues to non-technical stakeholders

Preferred

Experience with ticketing systems and change management processes

Interest in increasing productivity via Automation & AI

Start-up or D2C/e-commerce experience

Interest in bridal, menswear, and fashion

Benefits

Competitive Compensation: Based on experience and performance + Annual Performance Bonus

Healthcare Benefits: 100% employer covered medical dental & vision plans, 50% spouse and dependent medical coverage + access to One Medical + Mental Health Benefits

Retirement: 401K + up to 4% match after 3 months

Generous PTO: Flexible Open PTO Policy + 11 paid holidays

Wellness: A monthly wellness day + monthly wellness stipend + summer Fridays

Flexibility: Partial remote with a high level of autonomy and accountability + $25 monthly WIFI stipend

Employee Discount: Free bridesmaid dresses + 50% discounts on Birdy Grey products

Family Benefits: 3 months of paid parental leave