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Easterseals Southern California · 5 hours ago

Vice President, Head of Clinical Services

Irvine, CA

Full-time

Onsite

Director/Executive

$195K/yr - $254K/yr

10+ years exp

Easterseals Southern California is a leader in providing disability and community services, striving for full equity and inclusion. The Vice President, Head of Clinical Services will provide strategic leadership for Autism Services, ensuring high-quality care and driving innovation while collaborating with various leadership roles to align clinical excellence with operational efficiency.

CharityNon Profit

Culture & Values

Responsibilities

Advises Chief Clinical Officer and executive leadership team on all matters related to Autism Services

Leads the development and execution of long-range clinical and operational strategies that advance ESSC’s mission and market position

Partners with leadership team to define and implement long-term strategic plans, growth initiatives, and service innovations

Leads enterprise-wide initiatives to optimize network performance, access, and service delivery across cross-functional departments (Finance, IT, PS, etc.) in diverse geographic regions

Represents Autism Services in enterprise-wide initiatives, board-level discussions, and external partnerships

Monitors industry trends and emerging best practices to inform strategic enhancements and drive continuous improvement in program services

Demonstrates agility in navigating change, adapting strategies and approaches to meet evolving organizational needs and priorities

Maintains composure and sound judgment in high-pressure environments, driving results while managing competing demands and complex challenges

Oversees clinical programs within Autism Services, ensuring fidelity to evidence-based practices and ESSC standards

Leads the development and implementation of quality assurance frameworks, clinical audits, and risk mitigation strategies

Monitors and evaluates program effectiveness, patient outcomes, and service quality

Establishes and monitors enterprise-level KPIs, clinical benchmarks, and performance dashboards to ensure accountability and continuous improvement

Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC’s policies, and ethical conduct within the workplace. Fosters a culture of Compliance, Ethics, and Integrity within the organization

Works in tandem with the Vice President, Head of Clinical Operations to align clinical strategy with operational workflows, performance goals, scalability and efficiency

Works in tandem with the VP, Head of Provider Networks to expand access to care, build strategic community relationships, and co-lead initiatives that enhance the reach and impact of Autism Services

Partners with senior leadership to ensure strategic alignment and unified support of organizational priorities

Develops and manages multimillion-dollar budgets, driving financial sustainability through strategic contract rate negotiations, cost containment, and revenue optimization

Oversees the financial health of Autism Services, by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes

Identifies and cultivates strategic partnerships with academic institutions, research organizations, and technology providers to advance clinical innovation and service delivery

Leverages health technology platforms and data analytics to enhance clinical outcomes, operational efficiency, and participant, associate, and customer engagement

Leads a team of approximately 10 direct reports and a broader clinical organization, fostering a culture of excellence, accountability, and innovation

Collaborates with People Services for recruitment, succession planning, and leadership development

Fosters a culture of collaboration and accountability, empowering teams to achieve excellence through inclusive and inspirational leadership

Serves as a liaison to families, payors, providers, associates, and community partners, ensuring a responsive and person-centered approach

Resolves high-level participant, staff, vendor, client grievances and service escalations with professionalism and empathy

Promotes a culture of service excellence and continuous feedback across all stakeholder groups

Qualification

Leadership in clinical servicesStrategic planningAutism services expertiseRegulatory complianceData analyticsFinancial managementTeam developmentChange managementService excellenceCollaborationCommunication skills

Required

Master's degree required

Licensed Clinician/Psychologist, Speech-Language Pathologist (SLP), Occupational Therapist (OT), Physical Therapy (PT) and/or Board Certified Behavior Analyst (BCBA) required

Minimum of 10 years of progressive leadership experience in clinical operations, healthcare administration, or behavioral health, with a strong track record in strategic planning, team development and service innovation, preferably within autism services

Proven ability to lead cross-functional initiatives and collaborate with senior executives across clinical, operational, and network domains

Visionary leadership with the ability to translate strategy into operational execution

Proven ability to collaborate effectively with senior leaders across clinical, operational, and provider network domains to drive unified strategic outcomes

Demonstrated capacity to lead change, foster innovation, and implement emergency clinical practices and technologies

Deep expertise in autism spectrum disorders, clinical best practices, and service delivery models

Exceptional written, verbal, and presentation skills, with the ability to influence and engage diverse internal and external stakeholders

Proficiency in leveraging data analytics, performance dashboards, and enterprise systems to inform decision-making and improve outcomes

Strong business management skills including the ability to make sound and ethical business decisions

Experience managing teams and participants who have disabilities

Ability to inspire and motivate a diverse team to achieve organizational goals

Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration

Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements

Must pass all drug testing required by ESSC